Sales Engineer

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere.

The Sales Engineer is a creative thinker that acts as the "Liaison" between Sales, Product, Marketing and our customers by identifying and removing any potential roadblocks early in the sales process while creating detailed specifications agreed upon by both Egnyte and the client. In this role, your primary focus will be supporting our direct sales business across the EMEA region. However, you will also coordinate closely with channel sales, acting as a technical resource and sometimes providing coverage support to ensure the success of our wider partner ecosystem. You will manage customer pilots, prospect demonstrations and POCs, including the hands-on installation and configuration of Egnyte and third-party products. You will develop a deep knowledge of the Egnyte platform, competition, integrations and our customers.

WHAT YOU’LL DO:

• Direct Sales Support: Act as the technical lead in direct customer engagements in partnership with the sales team to gain technical fit through a consultative sales approach. Additionally, coordinate with channel sales and provide technical coverage support when needed across the EMEA region.
• Consultative Approach: Understand our customers’ businesses and challenge their ideas of the status quo. Proactively identify and address the customer's technical needs and objections to drive sales.
• Solution Design: Prepare and deliver technical presentations and solution proposals by matching specific client business requirements into effective technical solutions, with a focus on Egnyte’s products and services. Perform technical benefits assessments for customers by gaining a detailed understanding of their environment.
• Market & Product Intelligence: Maintain a high-level knowledge of the technical strengths and weaknesses of competitors' products and advise on the strategy Egnyte should develop to counter them. Maintain deep knowledge of all Egnyte products/services, competitive product lines, and platform integrations through self-education and Egnyte’s enablement resources.
• RFx Responses: Lead RFI, RFP, and Security Questionnaire response completions relevant to your customers.
• Field Engagement: Travel to customer sites, Egnyte internal meetings, and trade shows/conferences, as needed.

YOUR QUALIFICATIONS:

• Experience: 3+ years of Sales Engineering experience, with a SaaS company focusing on unstructured files preferred (other customer-facing technical roles will also be considered). Appreciation of and experience with the entire sales cycle including pre-sales, deployment, customer success, and retention.
• Technical Acumen: Broad knowledge of SaaS, infrastructure, network, authentication, security, and the governance, risk and access controls required for AI-enabled environments.
• Executive Presence: Ability to work with all levels of customer roles up to and including the CIO, CTO, and CISO.
• Sales Skills: Strong experience with process-centric solution selling (aka consultative- or value-selling). Strong presentation skills and the ability to sell effectively in front of a mixed technical and non-technical audience.
• Soft Skills & Collaboration: Curiosity about technology, and a passion to both learn and share with peers and customers. Strong people orientation with the ability to listen, work, resolve, and prioritise issues to achieve customer satisfaction. Ability to work in a highly collaborative team environment and quickly assess the critical elements of a situation to decide and execute the appropriate action.

BENEFITS:

• Sick leave
• Family leave (maternity, paternity, shared paternity, and adoption)
• Private healthcare
• Life insurance
• Employee assistance programme
• Pension plan
• Phone reimbursement
• Gym reimbursement
• Travel Insurance
• Holidays - Standard and Bank

Equal Employment Opportunity: Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to gender, age, disability, religion, gender reassignment, sexual orientation, marital status, race, or any other characteristic protected in the United Kingdom. At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.