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For Companies At a Glance
- Tasks: Engage with customers, generate leads, and support sales projects.
- Company: Join EGGER, Northumberland's largest family-owned manufacturer.
- Benefits: Competitive salary, pension scheme, health cash plan, and bonuses.
- Why this job: Be the friendly voice that turns leads into opportunities and drives success.
- Qualifications: Sales or service experience is a plus; strong IT and customer service skills required.
- Other info: Enjoy 26.5 days holiday and ongoing professional development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you the kind of person who gets a buzz from turning possibilities into opportunities? Do you enjoy chatting to people, digging into details, and spotting the gems that others might miss? If so, we want you on our team. At EGGER, we're looking for a Specification Sales Support Advisor who is ready to dive into the world of lead generation, customer engagement, and sales project support. You'll be the friendly voice on the phone, the detective behind the research, and the organised mind keeping our CRM system in tip-top shape while helping our sales teams create real impact.
What you'll be doing (and loving):
- Hunting down potential leads from our target markets and spotting exciting new opportunities.
- Using websites, social media, phone calls and emails to qualify warm prospects.
- Reaching out to customers and gathering the key info our sales teams need to shine.
- Turning leads into genuine sales prospects and contributing directly to our success.
- Playing a key role in achieving team goals around customer satisfaction and conversion.
- Supporting marketing and sales to make sure we're all heading in the same direction.
- Keeping customer data accurate, compliant and up-to-date.
- Handling both outbound contacts and incoming enquiries with a friendly, confident manner.
- Attending customer events to boost your market knowledge and fly the EGGER flag.
- Keeping quality and safety at the heart of everything you do.
What you'll bring to the team:
- Experience in a sales or service-focused role... perfect, but not essential.
- Strong IT skills, including solid use of Microsoft Word, Excel and Outlook.
- Excellent organisation, efficiency and attention to detail.
- A confident, personable telephone manner.
- A strong customer service ethic and a passion for helping people.
We Offer:
Join Northumberland's largest family-owned manufacturing employer, where employee wellbeing, health and safety are at the heart of everything we do. We're committed to delivering excellence in quality, customer service, sustainability, and environmental responsibility. You'll benefit from a competitive pension and benefits package, a rewarding and diverse role, and access to cutting-edge technology and systems. From a thorough induction to ongoing professional development, we support your growth every step of the way.
Other benefits include:
- A competitive salary and pension scheme (with Life Assurance).
- This role also has a 10% bonus potential.
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- 26.5 days holiday plus...
Internal Sales Support Advisor in Hexham employer: Egger
Contact Detail:
Egger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Advisor in Hexham
✨Tip Number 1
Get to know the company inside out! Research EGGER's values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your phone skills! Since you'll be the friendly voice on the line, make sure you're comfortable chatting about your experiences and how they relate to the role. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a phone call or an event, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Internal Sales Support Advisor in Hexham
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for sales and customer service shine through. We love seeing candidates who are genuinely excited about the role and can convey that energy in their words.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the job description. We want to see how your skills can help us turn possibilities into opportunities, so don’t hold back on showcasing your achievements!
Be Personable: Since you'll be the friendly voice on the phone, it’s important to reflect that in your written application. Use a conversational tone and let your personality come through – we’re looking for someone who can connect with customers effortlessly.
Proofread, Proofread, Proofread!: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is key for keeping our CRM system in tip-top shape. We want to see that you care about quality!
How to prepare for a job interview at Egger
✨Know Your Stuff
Before the interview, dive deep into EGGER's values and what they stand for. Familiarise yourself with their products and services, especially in relation to lead generation and customer engagement. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your People Skills
As an Internal Sales Support Advisor, you'll be chatting with customers a lot. Prepare examples of how you've successfully engaged with clients in the past. Think about times when you turned a potential lead into a sale or provided exceptional customer service.
✨Be Organised and Detail-Oriented
Since this role involves keeping the CRM system in tip-top shape, come prepared to discuss your organisational skills. Bring examples of how you've managed data or projects efficiently in previous roles. Highlight your attention to detail and how it has positively impacted your work.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools they use for lead generation, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
