At a Glance
- Tasks: Support customers, build relationships, and generate insights for our Sales teams.
- Company: Join EGGER UK, a family-owned leader in manufacturing.
- Benefits: Competitive salary, pension scheme, health cash plan, and annual bonuses.
- Other info: Access to professional development and cutting-edge technology.
- Why this job: Make a real impact while enjoying flexible part-time hours.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 12 - 15 € per hour.
Looking for a part‑time role where your voice, curiosity, and organisation make a real impact? At EGGER UK, we’re seeking a friendly and inquisitive individual to support our customers, build strong relationships, and generate valuable insights for our Sales teams. You’ll enjoy varied conversations, purposeful research, and the flexibility a part‑time role can offer—all while helping drive real business growth.
What you’ll be doing:
- Playing a key role in achieving team goals around growth opportunities, customer satisfaction, and service quality.
- Using websites, social media, calls and email to qualify warm prospects.
- Reaching out to customers, gathering the key info our sales teams need to shine.
- Supporting marketing and sales to make sure we’re all heading in the same direction.
- Handling incoming enquiries and making outbound contacts with a friendly, confident manner.
- Occasionally attending customer events to boost your market knowledge and fly the EGGER flag.
- Keeping customer data secure, compliant and up to date.
- Keeping quality and safety at the heart of everything you do.
What you’ll bring to the team:
- Experience in a sales or service-focused role.
- A strong customer service ethic, a passion for helping people, and a desire to win together.
- A confident, personable, and engaging telephone manner.
- Excellent organisation, efficiency and attention to detail.
- Strong IT skills, including solid use of Microsoft Word, Excel and Outlook.
- Experience with using Salesforce CRM applications is helpful but not essential.
- Able to work 15 hrs per week.
We Offer:
- Join Northumberland’s largest family‑owned manufacturing employer, where employee wellbeing, health and safety are at the heart of everything we do.
- We’re committed to delivering excellence in quality, customer service, sustainability, and environmental responsibility.
- You’ll benefit from a competitive pension and benefits package, a rewarding and diverse role, and access to cutting‑edge technology and systems.
- From a thorough induction to ongoing professional development, we support your growth every step of the way.
Other benefits include:
- A competitive salary and pension scheme (with Life Assurance).
- This role also has a 10% bonus potential!
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- 26.5 days holiday plus.
Sales Support Advisor (Part Time) in Hexham employer: EGGER UK
At EGGER UK, we pride ourselves on being Northumberland’s largest family-owned manufacturing employer, where employee wellbeing and professional growth are paramount. As a Sales Support Advisor, you will enjoy a flexible part-time role that not only allows you to make meaningful contributions to our sales teams but also offers a competitive salary, comprehensive benefits, and opportunities for ongoing development in a supportive and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Advisor (Part Time) in Hexham
✨Tip Number 1
Get to know the company! Research EGGER UK and understand their values, products, and culture. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, make sure you’re comfortable chatting with potential customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Attend local events or online webinars related to sales and customer service. This can help you meet people in the industry and might even lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the EGGER team.
We think you need these skills to ace Sales Support Advisor (Part Time) in Hexham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and inquisitive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application:Make sure to tailor your application to highlight your experience in sales or customer service. We’re looking for someone who can support our customers effectively, so showcase any relevant skills or experiences that align with the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information, so use bullet points where necessary and make sure your key achievements stand out. This will help us see how you can contribute to our team goals.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EGGER UK!
How to prepare for a job interview at EGGER UK
✨Know Your Stuff
Before the interview, make sure you research EGGER UK and their values. Understand their commitment to customer service and how your role as a Sales Support Advisor fits into their goals. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your friendly and engaging telephone manner. Think of examples from your past experiences where you've successfully built relationships or resolved issues for customers.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to share specific instances where your attention to detail made a difference in your previous roles. This is crucial for keeping customer data secure and compliant.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, growth opportunities, and how success is measured in this role. This not only shows your curiosity but also your eagerness to be part of the team and contribute to its success.
