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For Companies At a Glance
- Tasks: Engage with customers, generate leads, and support sales projects.
- Company: Join EGGER, Northumberland's largest family-owned manufacturer.
- Benefits: Competitive salary, pension scheme, health cash plan, and annual bonuses.
- Why this job: Be the friendly voice that turns leads into opportunities and drives success.
- Qualifications: Sales experience is a plus; strong IT skills and a passion for customer service are essential.
- Other info: Enjoy a supportive environment with professional development and 26.5 days holiday.
The predicted salary is between 30000 - 42000 £ per year.
Are you the kind of person who gets a buzz from turning possibilities into opportunities? Do you enjoy chatting to people, digging into details, and spotting the gems that others might miss? If so, we want you on our team. At EGGER, we're looking for a Specification Sales Support Advisor who is ready to dive into the world of lead generation, customer engagement, and sales project support. You'll be the friendly voice on the phone, the detective behind the research, and the organised mind keeping our CRM system in tip-top shape while helping our sales teams create real impact.
What you'll be doing (and loving):
- Hunting down potential leads from our target markets and spotting exciting new opportunities.
- Using websites, social media, phone calls and emails to qualify warm prospects.
- Reaching out to customers and gathering the key info our sales teams need to shine.
- Turning leads into genuine sales prospects and contributing directly to our success.
- Playing a key role in achieving team goals around customer satisfaction and conversion.
- Supporting marketing and sales to make sure we're all heading in the same direction.
- Keeping customer data accurate, compliant and up-to-date.
- Handling both outbound contacts and incoming enquiries with a friendly, confident manner.
- Attending customer events to boost your market knowledge and fly the EGGER flag.
- Keeping quality and safety at the heart of everything you do.
What you'll bring to the team:
- Experience in a sales or service-focused role...perfect, but not essential.
- Strong IT skills, including solid use of Microsoft Word, Excel and Outlook.
- Excellent organisation, efficiency and attention to detail.
- A confident, personable telephone manner.
- A strong customer service ethic and a passion for helping people.
We Offer:
Join Northumberland's largest family-owned manufacturing employer, where employee wellbeing, health and safety are at the heart of everything we do. We're committed to delivering excellence in quality, customer service, sustainability, and environmental responsibility. You'll benefit from a competitive pension and benefits package, a rewarding and diverse role, and access to cutting-edge technology and systems. From a thorough induction to ongoing professional development, we support your growth every step of the way.
Other benefits include:
- A competitive salary and pension scheme (with Life Assurance). This role also has a 10% bonus potential.
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- 26.5 days holiday plus.
Internal Sales Support Advisor in Hexham employer: EGGER UK
Contact Detail:
EGGER UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Support Advisor in Hexham
✨Tip Number 1
Get to know the company inside out! Research EGGER's values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your phone skills! Since you'll be the friendly voice on the line, make sure you're comfortable chatting about your experiences and how they relate to the role. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus in landing that job!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Support Advisor in Hexham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for sales and customer service shine through. We want to see that buzz you get from turning possibilities into opportunities, so don’t hold back on expressing why you’re excited about this role!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience in sales or customer service, and don’t forget to mention your strong IT skills. We love seeing how your background aligns with what we’re looking for!
Be Personable: Since you’ll be the friendly voice on the phone, it’s important to convey your personable nature in your written application. Use a warm tone and show us that you’re someone who enjoys chatting and connecting with people.
Keep It Organised: Just like you’ll need to keep our CRM system in tip-top shape, your application should be well-organised and easy to read. Use clear headings, bullet points, and concise language to make it a breeze for us to see your qualifications!
How to prepare for a job interview at EGGER UK
✨Know Your Stuff
Before the interview, dive deep into EGGER's products and services. Familiarise yourself with their target markets and recent projects. This will not only show your enthusiasm but also help you engage in meaningful conversations about how you can contribute to lead generation and customer engagement.
✨Show Off Your People Skills
As an Internal Sales Support Advisor, you'll be chatting with customers regularly. Practice your telephone manner and think of examples where you've successfully engaged with clients or resolved issues. Being personable and confident on the phone is key, so let that shine through during your interview!
✨Be Organised
Since keeping the CRM system in tip-top shape is part of the role, demonstrate your organisational skills. Bring examples of how you've managed data or kept track of leads in previous roles. You could even mention any tools or methods you use to stay organised, as this will resonate well with the team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how the sales team collaborates with marketing or what success looks like for the Internal Sales Support Advisor. This shows you're genuinely interested in the position and eager to contribute to the team's goals.