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- Tasks: Coordinate orders and provide top-notch customer service in a dynamic environment.
- Company: Family-owned manufacturing company with a strong community focus.
- Benefits: Competitive pay, benefits, and professional development opportunities.
- Why this job: Join a supportive team and enhance your skills in a growing international business.
- Qualifications: Strong IT skills, customer-focused mindset, and good interpersonal abilities.
- Other info: Great chance to grow your career in a friendly and collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
A family-owned manufacturing company in Hexham is seeking a Customer Service Coordinator to ensure smooth order processing and deliver excellent customer service. The role requires strong IT skills, particularly in Microsoft Office, and experience with SAP or CRM systems is a plus. Candidates should be organized, customer-focused, and have good interpersonal skills. The position offers competitive pay and benefits, as well as opportunities for professional development within an international business.
Order & Customer Service Coordinator in Hexham employer: EGGER (UK) Limited
Contact Detail:
EGGER (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order & Customer Service Coordinator in Hexham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – understand what you want to convey about your skills and experiences.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Order & Customer Service Coordinator in Hexham
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Get Technical with IT Skills: Since strong IT skills are a must for this role, don’t forget to mention your proficiency in Microsoft Office and any experience you have with SAP or CRM systems. We love seeing candidates who can hit the ground running with tech!
Be Organised and Detail-Oriented: As an Order & Customer Service Coordinator, being organised is key. In your application, demonstrate your ability to manage multiple tasks efficiently. A well-structured application will show us that you’re the right fit for the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at EGGER (UK) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of order processing and customer service principles. Familiarise yourself with the company’s products and services, as well as their values. This will show that you're genuinely interested in the role and can hit the ground running.
✨Show Off Your IT Skills
Since strong IT skills are a must, be prepared to discuss your experience with Microsoft Office and any CRM or SAP systems you've used. Consider bringing examples of how you've used these tools to improve efficiency or customer satisfaction in previous roles.
✨Demonstrate Your Organisational Skills
The role requires being organised, so think of specific examples where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to prioritise effectively.
✨Be Customer-Focused
Prepare to share stories that showcase your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will help illustrate your commitment to delivering excellent service, which is key for this position.
