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- Tasks: Support customers, build relationships, and generate insights for our Sales teams.
- Company: Join EGGER UK, a friendly and innovative company focused on growth.
- Benefits: Competitive salary, bonus potential, health cash plan, and career development.
- Other info: Work in a dynamic environment with opportunities for personal growth.
- Why this job: Make a real impact while enjoying flexible part-time hours.
- Qualifications: Experience in sales or customer service with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Looking for a part‑time role where your voice, curiosity, and organisation make a real impact? At EGGER UK, we’re seeking a friendly and inquisitive individual to support our customers, build strong relationships, and generate valuable insights for our Sales teams. You’ll enjoy varied conversations, purposeful research, and the flexibility a part‑time role can offer...all while helping drive real business growth.
City: Hexham (UK)
Contract Type: Part‑time
Department: Customer Service
What you’ll be doing:
- Playing a key role in achieving team goals around growth opportunities, customer satisfaction, and service quality.
- Using websites, social media, calls and email to qualify warm prospects.
- Reaching out to customers, gathering the key info our sales teams need to shine.
- Supporting marketing and sales to make sure we’re all heading in the same direction.
- Handling incoming enquiries and making outbound contacts with a friendly, confident manner.
- Occasionally attending customer events to boost your market knowledge and fly the EGGER flag.
- Keeping customer data secure, compliant and up to date.
- Keeping quality and safety at the heart of everything you do.
What you’ll bring to the team:
- Experience in a sales or service‑focused role.
- A strong customer service ethic, a passion for helping people, and a desire to win together.
- A confident, personable, and engaging telephone manner.
- Excellent organisation, efficiency and attention to detail.
- Strong IT skills, including solid use of Microsoft Word, Excel and Outlook.
- Experience with using Salesforce CRM applications is helpful but not essential.
- Able to work 15 hrs per week.
Benefits:
- A competitive salary and pension scheme (with Life Assurance).
- This role also has a 10% bonus potential!
- Private Health Cash Plan.
- An annual Christmas bonus and gift.
- Annual lifestyle and wellbeing checks.
- The chance to work for an international business operating across 11 countries.
- Enhanced maternity and paternity leave.
- An environmental and sustainability focused employer.
- Tailored training and career development opportunities.
- The opportunity to take part in a range of employee wellbeing initiatives.
- On‑site restaurant.
- Access to free fruit on a weekly basis.
- Free parking in a secure staff car park.
Your Contact: Philip Maloney, HR, T +44 1434 613361
Sales Support Advisor (Part Time) in Northumberland employer: EGGER Retail Products GmbH
Contact Detail:
EGGER Retail Products GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor (Part Time) in Northumberland
✨Tip Number 1
Get to know the company! Research EGGER UK and understand their values, products, and culture. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, make sure you’re comfortable chatting with potential customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Use social media platforms to connect with current employees at EGGER UK. Ask them about their experiences and any tips they might have for landing the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to our growth.
We think you need these skills to ace Sales Support Advisor (Part Time) in Northumberland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and inquisitive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application: Make sure to tailor your application to highlight your experience in sales or customer service. We’re looking for someone who can support our customers effectively, so showcase any relevant skills or experiences that align with the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate good organisation and attention to detail, so make sure your CV is well-structured and easy to read. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EGGER Retail Products GmbH
✨Know Your Stuff
Before the interview, make sure you research EGGER UK and understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Sales Support Advisor, you'll be interacting with customers regularly. Practice demonstrating your friendly and engaging telephone manner during the interview. Use examples from past experiences where you've successfully built relationships or resolved customer issues.
✨Be Organised and Efficient
Highlight your organisational skills by discussing how you manage your time and tasks. Prepare to share specific examples of how you've handled multiple responsibilities in previous roles, especially in a sales or service-focused environment.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the role and the team. This shows your curiosity and eagerness to contribute to the company's growth. You might ask about the tools they use for customer data management or how the sales team collaborates with support staff.