At a Glance
- Tasks: Deliver exceptional customer service and support showroom operations in a dynamic environment.
- Company: Join EGGER, a global leader in innovative wood-based materials.
- Benefits: Competitive salary, health cash plan, generous holiday, and tailored training opportunities.
- Other info: Work in an international company committed to sustainability and employee wellbeing.
- Why this job: Be the face of EGGER and share your passion for interior design with clients.
- Qualifications: Experience in customer service or sales, with a love for interior design.
The predicted salary is between 25000 - 30000 £ per year.
Join EGGER’s Clerkenwell Showroom as our Showroom Assistant (12-month maternity cover)! EGGER is a globally recognised manufacturer of innovative wood-based materials, inspiring designers, architects, and manufacturers across the world. With sustainability at its core, EGGER combines technical expertise with creative solutions to shape modern living and working spaces.
This is an exciting opportunity to play a key role in supporting the Showroom Manager and ensuring the smooth day-to-day running of our London showroom. You’ll be the face of EGGER for visiting clients, delivering exceptional customer service and sharing your passion for interior design.
This is a 12-month fixed-term contract (maternity cover), ideal for someone who thrives in a dynamic environment and enjoys engaging with people.
What You’ll Do- Provide outstanding customer service to showroom visitors, offering expert advice on our product portfolio.
- Manage stock in the sample room and process sample orders efficiently.
- Respond to customer enquiries promptly and professionally.
- Support sales targets set by the National Sales Manager, promoting products and identifying new opportunities.
- Collaborate with the sales team to drive upselling and cross-selling of partner brands.
- Keep up to date with industry trends, competitor activity, and market developments.
- Follow up on sample leads to generate further business opportunities.
- Assist with organising showroom events, including product launches and client presentations.
- Previous experience in a similar role is desirable.
- Proven ability to deliver excellent customer service, administration, or sales support.
- A genuine passion for interior design and awareness of current trends.
- Strong interpersonal and communication skills, with a collaborative mindset.
- Basic sales skills and a willingness to learn and grow.
- Excellent organisational and time management abilities.
- Proficiency in Microsoft Office applications.
- Flexibility to attend occasional evening events.
- Competitive salary and pension scheme (including Life Assurance).
- Private Health Cash Plan.
- Annual Christmas bonus and gift.
- 26.5 days holiday plus bank holidays (pro rata for fixed-term contract).
- Opportunities for tailored training and development.
- A chance to work for an international business operating across 11 countries.
- An employer committed to sustainability and environmental responsibility.
- Access to a range of employee wellbeing initiatives.
Applications close 10 July 2026.
Showroom Assistant in Hexham employer: EGGER Retail Products GmbH
EGGER is an exceptional employer, offering a vibrant work culture in the heart of London’s Clerkenwell, where creativity and sustainability thrive. As a Showroom Assistant, you will enjoy competitive benefits, including a generous holiday allowance, private health cash plan, and tailored training opportunities, all while being part of a globally recognised company that values innovation and employee wellbeing. Join us to engage with clients, share your passion for interior design, and contribute to a team dedicated to shaping modern living spaces.
Contact Details:
EGGER Retail Products GmbH Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Assistant in Hexham
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like EGGER Retail Products GmbH.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like EGGER Retail Products GmbH. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Showroom Assistant in Hexham
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to EGGER Retail Products GmbH.
How to prepare for a job interview at EGGER Retail Products GmbH
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in EGGER Retail Products GmbH's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services EGGER Retail Products GmbH offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
