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For Companies At a Glance
- Tasks: Engage with clients to understand their needs and tailor solutions.
- Company: Join eGain, a top-rated AI knowledge solution provider trusted by Fortune 500 companies.
- Benefits: Enjoy a fun work environment with a focus on diversity and innovation.
- Why this job: Be part of a team that values creativity and delivers impactful customer experiences.
- Qualifications: 2-4 years as a sales engineer in enterprise SaaS; knowledge of AI and cloud solutions required.
- Other info: Our hiring process is straightforward and designed to be efficient.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Responsibilities
- Discover client requirements and pain points to propose and configure tailored propositions.
- Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
- Develop technical proposals and sharp RFP responses.
Experience
- 2 to 4 years of experience as a sales engineer in enterprise SaaS.
- Proficient in AI, cloud-based solutions, APIs, and integration methodologies
Our Hiring Process is “Easy with eGain”
Step 1
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home programming test
Step 2
Panel interview (in-person at eGain Newbury office)
Next step
Email your resumé to hiring@egain.com with the position title “Sales Engineer” in the email subject.
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Sales Engineer Newbury , UK employer: eGain Corporation
Contact Detail:
eGain Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer Newbury , UK
✨Tip Number 1
Familiarise yourself with eGain's AI knowledge solutions and their impact on customer experience. Understanding the specific features and benefits of the product will help you articulate how it can solve client pain points during your discussions.
✨Tip Number 2
Brush up on your technical skills related to cloud-based solutions, APIs, and integration methodologies. Being able to confidently discuss these topics will demonstrate your expertise and make you a more attractive candidate.
✨Tip Number 3
Prepare for the aptitude and functional sections of the hiring process by practising similar tests. This will not only boost your confidence but also improve your chances of performing well in these assessments.
✨Tip Number 4
Network with current or former employees of eGain to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the panel interview.
We think you need these skills to ace Sales Engineer Newbury , UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Engineer at eGain. Familiarise yourself with their AI knowledge solutions and how they improve customer experience.
Tailor Your CV: Highlight your relevant experience in enterprise SaaS and your proficiency in AI, cloud-based solutions, and integration methodologies. Make sure to showcase any previous work that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss how your skills can help eGain meet client requirements and pain points, and mention your approach to developing technical proposals.
Follow Application Instructions: When you're ready to apply, ensure you email your résumé to the specified address with the correct subject line. Double-check for any additional instructions or documents required by eGain.
How to prepare for a job interview at eGain Corporation
✨Understand the Product Inside Out
Before your interview, make sure you have a solid grasp of eGain's AI knowledge solutions. Familiarise yourself with how their products improve customer experience and reduce service costs. This will help you demonstrate your understanding of the product during discussions.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss your experience with AI, cloud-based solutions, and integration methodologies. Brush up on relevant technologies and be prepared to explain how you've applied them in past roles.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your ability to discover client requirements and pain points. Prepare examples of how you've tailored propositions in previous roles, as this will showcase your problem-solving skills and adaptability.
✨Be Ready for the Panel Interview
The panel interview can be daunting, but it's an opportunity to shine. Practice answering questions clearly and confidently. Remember to engage with each panel member, showing your enthusiasm for the role and the company culture.
