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For Companies At a Glance
- Tasks: Help clients by understanding their needs and showcasing our AI solutions.
- Company: Join eGain, a top-rated company transforming customer experience with AI technology.
- Benefits: Enjoy a fun work culture, flexible environment, and the chance to work with Fortune 500 clients.
- Why this job: Be part of a diverse team that values creativity and innovation while making a real impact.
- Qualifications: 2-4 years as a sales engineer in enterprise SaaS; knowledge of AI and cloud solutions required.
- Other info: Our hiring process is straightforward and designed to be efficient for you.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Position: Sales Engineer
Location: Newbury, UK
Experience: 2 to 4 years
Duties/Responsibilities
- Discover client requirements and pain points to propose and configure tailored propositions.
- Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
- Develop technical proposals and sharp RFP responses.
Experience
- 2 to 4 years of experience as a sales engineer in enterprise SaaS.
- Proficient in AI, cloud-based solutions, APIs, and integration methodologies
Our Hiring Process is “Easy with eGain”
Step 1 : Written test
- Aptitude section – this is a GRE style test (60 minutes or less)
- Functional section – this is a take-home programming test
Step 2 : Panel interview (in-person at eGain Newbury office)
Next Step
Email your resumé to with “Sales Engineer” as the subject.
Sales Engineer employer: eGain Corporation
Contact Detail:
eGain Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Familiarize yourself with eGain's AI knowledge solutions and how they improve customer experience. Understanding the product inside and out will help you demonstrate its capabilities effectively during the interview.
✨Tip Number 2
Research common pain points faced by Fortune 500 clients in customer service. Being able to discuss these challenges and how eGain's solutions can address them will show your insight and readiness for the role.
✨Tip Number 3
Brush up on your technical skills related to AI, cloud-based solutions, and APIs. Be prepared to discuss how you would integrate these technologies into a client's existing tech stack during the panel interview.
✨Tip Number 4
Practice your problem-solving skills, especially in the context of creating tailored propositions. Think of examples from your past experience where you successfully addressed client needs with innovative solutions.
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Sales Engineer at eGain. Familiarize yourself with their AI knowledge solutions and how they improve customer experience.
Tailor Your Resume: Highlight your relevant experience in enterprise SaaS, particularly your proficiency in AI, cloud-based solutions, and integration methodologies. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company culture at eGain. Mention how your background aligns with their mission and values.
Prepare for the Written Test: Since the hiring process includes a written test, practice GRE-style aptitude questions and brush up on programming skills relevant to the functional section.
How to prepare for a job interview at eGain Corporation
✨Understand the Product
Make sure you have a solid grasp of eGain's AI knowledge solution and how it improves customer experience. Be prepared to discuss its features and benefits, as well as how it integrates with various tech stacks.
✨Know Your Clients
Research common pain points faced by Fortune 500 clients in customer service. Tailor your responses to demonstrate how eGain's solutions can address these challenges effectively.
✨Showcase Your Technical Skills
Be ready to discuss your experience with AI, cloud-based solutions, and APIs. Prepare examples of how you've successfully configured tailored propositions or developed technical proposals in past roles.
✨Embrace the Company Culture
eGain values a fun and optimistic work environment. During the interview, let your personality shine through and show that you can balance professionalism with a sense of humor.
