At a Glance
- Tasks: Master AI knowledge management and engage enterprise prospects through strategic outreach.
- Company: Join eGain, a leader in AI-powered customer experience solutions.
- Benefits: Competitive salary, commission, comprehensive training, and clear promotion pathways.
- Other info: Collaborative culture with excellent career growth opportunities.
- Why this job: Build a career at the intersection of AI and enterprise sales with real impact.
- Qualifications: Recent graduates or those with 1-2 years of experience, strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Location: Newbury, England (Hybrid/Remote)
Experience: Entry level
About eGain
eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimise customer experience and reduce cost of service. eGain was recently named a Leader in Gartner's inaugural Magic Quadrant for Knowledge Management Systems for Customer Service. We're diverse, optimistic, and tenacious. We take pride in what we do and hold ourselves to a high standard. If you want to work at the intersection of AI and customer engagement, let's talk.
The Opportunity
We're looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career at the intersection of AI and enterprise sales. This isn't just another sales role. You'll become an expert in enterprise knowledge management while developing sales skills that will define your career.
What You'll Do
- Master eGain's AI knowledge management platform and become a trusted advisor on how it transforms enterprise operations
- Identify and engage enterprise prospects through strategic outreach
- Qualify leads and set up meetings for senior Account Executives
- Represent eGain at industry conferences, engaging directly with prospects
- Collaborate with technical teams to understand customer challenges and position solutions
- Learn enterprise SaaS sales methodology from experienced mentors
- Build a pipeline that directly impacts company growth
What We're Looking For
- Recent graduate or 1-2 years of professional experience
- Genuine curiosity about AI and enterprise technology
- Strong technical aptitude - you can understand complex systems and explain them simply
- Excellent communication skills and commercial awareness
- Resilience, coachability, and competitive drive
- Eligible to work in the UK
Why This Role Stands Out
- Recognised market leader: eGain was named a Leader in Gartner's first Magic Quadrant for Knowledge Management Systems for Customer Service. You'll be selling a platform with independent validation behind it, not an unproven pitch.
- Learn by doing: You'll work closely with experienced Account Executives and technical experts from day one, learning enterprise sales methodology through real deals rather than generic training modules.
- Career trajectory: Our top SDRs typically move into Account Executive roles within 18-24 months, managing six-figure deals with Fortune 500 companies.
- Real impact: You'll work with household-name brands solving real business challenges with knowledge and AI.
What We Offer
- Competitive base salary plus commission
- Comprehensive training on knowledge management and enterprise sales
- Clear promotion pathway to Account Executive
- Collaborative, high-performance culture
Sales Development Representative - AI and Knowledge in Newbury employer: eGain Corporation
At eGain, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity, optimism, and tenacity. Our team enjoys the unique opportunity to work with Fortune 500 clients and government agencies, driving transformative AI solutions that enhance customer experiences. With a focus on employee growth and a fun, engaging environment, we empower our staff to innovate and excel in their careers while making a meaningful impact in the world of AI knowledge management.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative - AI and Knowledge in Newbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative - AI and Knowledge at eGain Corporation, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including eGain Corporation. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative - AI and Knowledge. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative - AI and Knowledge in Newbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for eGain Corporation:When writing your cover letter, make sure to tailor your message specifically for eGain Corporation. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at eGain Corporation
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show eGain Corporation that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show eGain Corporation that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with eGain Corporation’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
