At a Glance
- Tasks: Discover client needs and craft tailored AI solutions to enhance customer experience.
- Company: Join a top-rated Fortune 500 company known for its innovative AI technology.
- Benefits: Enjoy competitive pay, flexible work options, and a fun, collaborative culture.
- Other info: Experience a straightforward hiring process and great career growth opportunities.
- Why this job: Be part of a diverse team making a real impact in the AI space.
- Qualifications: 2-4 years in sales engineering with a focus on AI and cloud solutions.
The predicted salary is between 45000 - 55000 £ per year.
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Responsibilities
- Discover client requirements and pain points to propose and configure tailored propositions.
- Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client’s tech stack.
- Develop technical proposals and sharp RFP responses.
Experience
- 2 to 4 years of experience as a sales engineer in enterprise SaaS.
- Proficient in AI, cloud-based solutions, APIs, and integration methodologies.
Our Hiring Process is “Easy with eGain”
- Step 1: Aptitude section – this is a GRE style test (60 minutes or less) Functional section – this is a take-home programming test.
- Step 2: Panel interview (in-person at eGain Newbury office).
Next step: Email your resumé to hiring@egain.com with the position title “Sales Engineer” in the email subject.
Enterprise AI Solutions Engineer in Newbury employer: eGain Corporation
At eGain, we pride ourselves on being an innovative leader in AI solutions, offering a vibrant work culture that values diversity, optimism, and a sense of fun. Our Newbury office provides a collaborative environment where employees can thrive, with ample opportunities for professional growth and development while working with cutting-edge technology to enhance customer experiences for Fortune 500 clients.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise AI Solutions Engineer in Newbury
✨Tip Number 1
Get to know the company inside out! Research eGain's AI solutions and understand how they improve customer experience. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for the aptitude and functional tests by brushing up on your GRE-style questions and coding skills. We want you to shine, so take the time to get comfortable with the format.
✨Tip Number 3
When it comes to the panel interview, be ready to showcase your technical knowledge and problem-solving skills. Think of real-world examples where you've tackled client pain points or configured solutions – this is your chance to impress us!
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Enterprise AI Solutions Engineer in Newbury
Some tips for your application 🫡
Tailor Your Resumé:Make sure your resumé highlights your experience with AI, cloud-based solutions, and sales engineering. We want to see how your skills align with what we do, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Enterprise AI Solutions Engineer role and how you can help us improve customer experiences for our clients.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've discovered client requirements and proposed tailored solutions in the past. We love seeing how you tackle challenges and deliver results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at eGain Corporation
✨Know Your Stuff
Make sure you’re well-versed in AI, cloud-based solutions, and integration methodologies. Brush up on the specific technologies mentioned in the job description, as you'll likely be asked to discuss how they fit into a client’s tech stack.
✨Understand Client Needs
Before the interview, think about how you would discover client requirements and pain points. Prepare examples from your past experience where you successfully tailored solutions to meet specific client needs.
✨Practice Your Pitch
You’ll need to demonstrate product capabilities, so practice explaining complex concepts in simple terms. Use relatable analogies or scenarios that show how eGain's solutions can improve customer experience and reduce service costs.
✨Be Ready for the Tests
Since the hiring process includes an aptitude test and a programming task, make sure you’re prepared. Review GRE-style questions and brush up on your coding skills to ensure you can tackle these assessments with confidence.