AI Solutions Architect

AI Solutions Architect

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
eGain Corporation

At a Glance

  • Tasks: Architect AI-powered solutions and integrate them with enterprise systems.
  • Company: Join a top-rated AI knowledge management company trusted by Fortune 500 clients.
  • Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
  • Other info: Easy hiring process with a written test and panel interview.
  • Why this job: Be at the forefront of the AI revolution, shaping how businesses serve their customers.
  • Qualifications: Bachelor's degree in Computer Science and 3-5 years as a Solutions Architect.

The predicted salary is between 60000 - 80000 £ per year.

Fortune 500 clients and government agencies trust e Gain AI knowledge solution to improve customer experience and reduce cost of service.

Top rated by Gartner, e Gain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.

We dream big and sweat details.

We are diverse, optimistic, and tenacious.

We take pride in what we do but we don’t take ourselves too seriously.

If work is fun for you, talk to us.

We will not waste your time.

Ride the AI Knowledge Revolution The enterprise world just woke up: trusted knowledge isn’t a nice-to-have—it’s the fuel AI runs on.

At e Gain, we’ve spent years building what Gartner calls the best AI-powered knowledge management platform on the market.

Now we need a Solutions Architect who can turn that technology into transformative implementations that solve real business problems.

The Opportunity Join us at the intersection of AI and enterprise knowledge management.

You’ll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale.

This isn’t just implementation work—you’re helping shape how the world’s largest organizations harness AI to serve their customers.

If you want to be at the forefront of the AI knowledge revolution, building solutions that matter for brands that define industries, this is your moment.

What You’ll Do Architect AI-powered knowledge solutions based on the e Gain AI Knowledge Method Integrate e Gain AI Knowledge Hub with other systems in the enterprise Lead technical workshops and discovery sessions with customer stakeholders What You Bring Bachelor’s degree in Computer Science or a related field from a top-tier university 3 to 5 years as a Solutions Architect implementing enterprise solutions for large organizations Proven experience deploying and optimizing AI applications in production enterprise environments The ability to lead technical workshops, translate business requirements into architecture, and earn trust from both IT teams and business stakeholders If you’re ready to architect solutions that put knowledge at the center of enterprise AI, let’s talk.

Our Hiring Process is “Easy with e Gain” Step 1 Written test Aptitude section – this is a GRE style test (60 minutes or less) Functional section – this is a take-home test Step 2 Panel interview (online) Next step Email your resumé to hiring@egain. com with the position title “AI Solutions Architect – UK” in the email subject.

AI Solutions Architect employer: eGain Corporation

At eGain, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity, optimism, and tenacity. Our team enjoys the unique opportunity to work with Fortune 500 clients and government agencies, driving transformative AI solutions that enhance customer experiences. With a focus on employee growth and a fun, engaging environment, we empower our staff to innovate and excel in their careers while making a meaningful impact in the world of AI knowledge management.

eGain Corporation

Contact Details:

eGain Corporation Recruitment Team

We think you need these skills to ace AI Solutions Architect

AI Knowledge Management
Solutions Architecture
Enterprise Solutions Implementation
AI Application Deployment
Technical Workshop Leadership
Business Requirements Translation
Stakeholder Engagement