At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join EG On The Move, a dynamic company passionate about coffee and community.
- Benefits: Enjoy flexible working, bonus incentives, and discounts at popular food outlets.
- Why this job: Be part of a supportive culture where your leadership skills can shine and grow.
- Qualifications: Proven leadership experience in retail or hospitality; ability to inspire and motivate teams.
- Other info: Opportunity for career growth and personal development in a vibrant work environment.
The predicted salary is between 26000 - 30000 £ per year.
Location: Rochdale, OL11 3PT
Hours: Full-Time / Permanent
Salary: £31,000 - £33,000
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role:
Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it’s your own business. You’ll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Starbucks brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines.
- Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
- Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
- Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes.
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala.
- Flexible working.
- Employee Assistance program.
- Mental wellbeing and support.
- Financial wellbeing.
- Life coaching.
- Legal Assistance.
- Life insurance.
- Retail Discounts.
- Learning & Development Opportunities.
- Salary Sacrifice Pension.
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
Be a part of it:
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
To apply please email a copy of your CV to applications@eg-otm.com with the reference ‘Starbucks Store Manager – Rochdale – 111500’.
Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
Starbucks Manager employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to customer service and community engagement will help you align your leadership style with their expectations during the interview.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team effectively. Highlight situations where you motivated staff, improved customer satisfaction, or managed operational challenges.
✨Tip Number 3
Research the local Rochdale community and think about how you can represent Starbucks positively within it. Being able to discuss community involvement ideas during your interview will show your commitment to the brand.
✨Tip Number 4
Be ready to discuss how you would handle high-pressure situations in a fast-paced environment. Prepare specific scenarios where you successfully managed stress and maintained excellent service standards.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Starbucks Store Manager position. Tailor your application to highlight how your experience aligns with the job description.
Update Your CV: Ensure your CV is current and reflects your relevant experience in leadership roles, particularly in retail or hospitality. Highlight specific achievements that demonstrate your ability to manage teams and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Use this opportunity to explain why you want to work at Starbucks and how you can contribute to the team’s success.
Follow Application Instructions: When submitting your application, ensure you follow the instructions provided. Email your CV to the specified address and include the reference ‘Starbucks Store Manager – Rochdale – 111500’ to ensure your application is considered.
How to prepare for a job interview at EG On The Move
✨Know the Brand Inside Out
Before your interview, make sure you understand Starbucks' values, mission, and what sets them apart in the coffee industry. Familiarise yourself with their commitment to quality and customer service, as this will show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team, especially in high-pressure situations. Highlight your ability to inspire others and drive performance.
✨Showcase Your Customer Service Focus
Starbucks prides itself on exceptional customer experiences. Be ready to discuss how you've gone above and beyond to meet customer needs in previous roles. Share specific instances where you turned a negative experience into a positive one.
✨Prepare for Operational Questions
Expect questions about managing store operations, including inventory management and compliance with health regulations. Brush up on your knowledge of these areas and be prepared to discuss how you would ensure smooth daily operations in the store.