At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join EG On The Move, a dynamic company passionate about coffee and community.
- Benefits: Enjoy flexible working, bonus incentives, and discounts at popular food outlets.
- Why this job: Be part of a supportive culture that values your leadership and offers growth opportunities.
- Qualifications: Proven leadership experience in retail or hospitality; ability to inspire and motivate teams.
- Other info: Opportunity for career growth and personal development in a vibrant work environment.
The predicted salary is between 31500 - 33000 £ per year.
Location: Burnley, BB11 4SB
Hours: Full-Time / Permanent
Salary: £31,500 - £33,000
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role: Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it’s your own business. You’ll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Starbucks brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines.
- Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
- Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
- Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes.
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Salary Sacrifice Pension
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
Be a part of it: At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
To apply please email a copy of your CV to applications@eg-otm.com with the reference ‘Starbucks Store Manager – Burnley Barracks – 111691’
Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' brand values and customer service standards. Understanding what makes Starbucks unique will help you demonstrate your alignment with their culture during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance, as this is crucial for a managerial role.
✨Tip Number 3
Research the local Burnley community and think about how you can engage with it as a Store Manager. Being able to articulate your ideas on fostering a positive community presence will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with operational efficiency and inventory management. Highlight any relevant achievements that demonstrate your ability to maintain high standards while managing costs effectively.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience, particularly in retail or hospitality. Emphasise your ability to inspire and motivate teams, as well as your commitment to excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully managed teams and improved store operations in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operational efficiency, team leadership, and the ability to work under pressure. Use keywords from the job listing to make your application stand out.
Follow Application Instructions: Ensure you send your application to the correct email address with the specified reference. Double-check that your CV and cover letter are attached before hitting send to avoid any mistakes.
How to prepare for a job interview at EG On The Move
✨Show Your Passion for Coffee
As a Store Manager at Starbucks, it's essential to demonstrate your love for coffee and the brand. Share your favourite coffee experiences and how they inspire you to create exceptional customer interactions.
✨Highlight Leadership Experience
Be prepared to discuss your previous leadership roles in retail or hospitality. Provide specific examples of how you've motivated teams, handled challenges, and improved customer satisfaction in past positions.
✨Understand Operational Efficiency
Familiarise yourself with the daily operations of a Starbucks store. Be ready to talk about inventory management, staff scheduling, and maintaining cleanliness while ensuring compliance with health regulations.
✨Emphasise Community Engagement
Starbucks values community involvement, so think of ways you've engaged with your local community in previous roles. Discuss how you would foster a welcoming environment and represent the brand positively in Burnley.