At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join EG On The Move, a dynamic company passionate about coffee and community.
- Benefits: Enjoy flexible working, bonus incentives, and discounts at popular food outlets.
- Why this job: Be part of a supportive culture that values your leadership and offers growth opportunities.
- Qualifications: Proven leadership experience in retail or hospitality; ability to inspire and motivate teams.
- Other info: Opportunity for career growth and personal development in a vibrant work environment.
The predicted salary is between 26500 - 27500 £ per year.
Location: Burnley, BB11 4SB
Hours: Full-Time / Permanent
Salary: £31,500 - £33,000
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role: Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it’s your own business. You’ll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Starbucks brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines.
- Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
- Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
- Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes.
What’s in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we’ve got you covered:
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Salary Sacrifice Pension
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
Be a part of it: At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
To apply please email a copy of your CV to applications@eg-otm.com with the reference ‘Starbucks Store Manager – Burnley Barracks – 111586’.
Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
Starbucks Manager employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' brand values and mission. Understanding what the company stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in managing teams effectively. Prepare specific examples of how you've motivated staff and improved customer service in previous roles, as this is crucial for a Store Manager position.
✨Tip Number 3
Network within the local community and industry. Engaging with local events or coffee-related activities can demonstrate your passion for the brand and help you build connections that may support your application.
✨Tip Number 4
Be prepared to discuss how you handle pressure and challenging situations. Think of examples where you've successfully navigated busy periods or resolved conflicts, as these skills are essential for a fast-paced environment like Starbucks.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience, particularly in retail or hospitality. Emphasise your leadership skills and any achievements that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operational efficiency, stock management, and compliance with health and safety regulations. Use keywords from the job listing to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at EG On The Move
✨Show Your Passion for Coffee
As a potential Starbucks Store Manager, it's essential to convey your enthusiasm for coffee and the brand. Share your favourite coffee experiences and how they inspire you to create exceptional customer interactions.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and inspire others, as well as how you handle challenges and foster a positive work environment.
✨Understand Operational Efficiency
Familiarise yourself with the key aspects of store operations, such as inventory management and compliance with health regulations. Be ready to discuss how you would ensure smooth daily operations while maintaining high standards.
✨Emphasise Customer Service Excellence
Starbucks prides itself on exceptional customer service. Prepare to discuss your approach to exceeding customer expectations and how you would instil this value within your team.