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- Tasks: Lead a team to deliver exceptional customer experiences and manage daily store operations.
- Company: Join EG On The Move, a dynamic company passionate about coffee and community.
- Benefits: Enjoy flexible working, bonus incentives, and discounts at popular food outlets.
- Why this job: Be part of a supportive culture where your leadership skills can shine and grow.
- Qualifications: Proven leadership experience in retail or hospitality; ability to inspire and motivate teams.
- Other info: Opportunity for career growth and personal development in a vibrant environment.
Hit Apply below to send your application for consideration. Ensure that your CV is up to date, and that you have read the job specs first.
Location: Rochdale, OL11 3PT
Hours: Full-Time / Permanent
Salary: £31,000 - £33,000
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
About the role:
Join a team that values your leadership and passion for great coffee! As a Store Manager at Starbucks, you will be empowered to treat the store as if it’s your own business. You’ll lead a team in delivering exceptional customer experiences while ensuring smooth store operations. With a focus on both operational efficiency and customer satisfaction, the Store Manager plays a key role in achieving business goals and upholding the values of the Starbucks brand.
What you’ll do:
- Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability.
- Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations.
- Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained.
- Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget.
- Lead and motivate your teams to embrace EG on the Move’s vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth.
- Maintain Starbucks brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines.
- Represent Starbucks in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence.
- Ensure the proper functioning of point-of-sale systems and any digital ordering platforms.
- Coach, mentor, and motivate colleagues to foster a supportive atmosphere where everyone feels valued and empowered, while inspiring the team to embrace and embody the Starbucks vision in both customer interactions and internal processes.
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Salary Sacrifice Pension
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
Be a part of it:
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
To apply please email a copy of your CV to applications@eg-otm.com with the reference ‘Starbucks Store Manager – Rochdale – 111500’
Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.
Starbucks Manager employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to customer service and community engagement will help you align your leadership style with their expectations during the interview.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team effectively. Highlight situations where you motivated staff, improved customer satisfaction, or managed operational challenges.
✨Tip Number 3
Research the local Rochdale community and think about how you can represent Starbucks positively within it. Being able to discuss community engagement ideas during your interview will show your commitment to the role.
✨Tip Number 4
Be ready to discuss how you would handle high-pressure situations in a fast-paced environment. Prepare specific scenarios where you successfully managed stress and maintained excellent service standards.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Starbucks Store Manager position. Tailor your application to highlight relevant experience in leadership and customer service.
Update Your CV: Ensure your CV is current and reflects your managerial experience, particularly in retail or hospitality. Emphasise your leadership skills and any achievements that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Follow Application Instructions: When submitting your application, ensure you follow the instructions provided. Email your CV to the specified address with the correct reference. Double-check for any additional documents that may be required.
How to prepare for a job interview at EG On The Move
✨Know the Brand Inside Out
Before your interview, make sure you understand Starbucks' values, mission, and what sets them apart in the coffee industry. Familiarise yourself with their commitment to quality and customer service, as this will help you demonstrate your alignment with their brand during the interview.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you handled challenges and improved team performance, as this will show your potential employer that you can inspire others.
✨Prepare for Operational Questions
Expect questions about store operations, inventory management, and maintaining cleanliness standards. Be ready to discuss how you would ensure smooth daily operations and compliance with health and safety regulations, as these are crucial aspects of the role.
✨Demonstrate Customer-Centric Thinking
Starbucks places a strong emphasis on customer experience. Be prepared to share specific examples of how you've gone above and beyond to exceed customer expectations in previous roles. This will illustrate your dedication to delivering exceptional service, which is key for this position.
