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- Tasks: Lead a dynamic team, ensuring operational excellence and exceptional customer service.
- Company: EG On The Move is a growing retail brand focused on community and customer experience.
- Benefits: Enjoy flexible working, discounts at popular brands, and a bonus incentive.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Proven leadership experience and the ability to inspire a team are essential.
- Other info: Must be 18+ due to age-restricted sales; DBS check required.
The predicted salary is between 26400 - 39600 £ per year.
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Role:Retail Store Manager
Location:Cheltenham, GL51 9SG
Job Type:Full-Time Hours / Permanent
Salary:£ 33,000
Bonus Scheme:Bonus Incentive!
Company: EG OnThe Move
Transport Required
About the role:
Are you ready to fuel your career with an exciting leadership opportunity? EG OnThe Move is searching for an energetic store manager to lead our team and drive excellence in every aspect of our operations.
As our Store Manager, you will take the helm of our petrol forecourt, balancing operational excellence with an engaging, people-first approach. Youll inspire and empower your team to deliver exceptional service while cultivating a positive and fun work environment that reflects our brands unique culture. Your mission will be to ensure the store runs efficiently, leading by example during busy shifts to implementing creative strategies to drive sales.
What Youll Do
- Coach, mentor, motivate and support colleagues, ensuring all members of the team feel welcomed and part of the family.
- Maintain and implement merchandising standards, including stock levels, presentation, and pricing.
- Oversee inventory management and stock control, including weekly stock takes and reporting.
- Ensure forecourt upkeep and address general maintenance issues promptly.
- Drive efficiency by minimising waste and optimising processes and procedures.
- Monitor fuel volumes, stock levels, and delivery schedules to meet target fuel holdings.
- Uphold Health & Safety, Food Safety, and hygiene standards, ensuring team compliance.
- Monitor and manage cash discrepancies and wastage, implementing appropriate corrective actions.
- Represent EG On the Move in the community to ensure exceptional customer service, creating a welcoming environment, addressing customer inquiries or concerns promptly, and fostering customer loyalty.
If youre a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success – this is your chance to make a real impact!
Whats in it for you?
Benefits
Whether you\’re looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we\’ve got you covered:
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Salary Sacrifice Pension
What We Are Looking For
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively
- Dedicated to delivering excellent service that exceeds customer expectations
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
- You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales
Be a Part Of It
At EG On the Move, were excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and youll have the opportunity to learn and inspire. Power your career and be part of something transformational!
Please note – you are required to successfully pass a DBS check, which will be funded by EG OnThe Move.
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Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Retail Store Manager employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with EG On The Move's brand values and culture. Understanding their focus on a people-first approach will help you align your leadership style with their expectations during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service, as this will resonate well with the hiring managers.
✨Tip Number 3
Showcase your knowledge of inventory management and stock control. Be ready to discuss strategies you've implemented in previous roles to optimise processes and reduce waste, as these skills are crucial for the Retail Store Manager position.
✨Tip Number 4
Demonstrate your commitment to health and safety standards. Prepare to talk about how you've ensured compliance in past roles, as this is a key responsibility for the Store Manager at EG On The Move.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience, particularly in retail or hospitality. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your approach to creating a positive work environment. Mention how your skills align with the responsibilities outlined in the job description.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales targets met or improved customer satisfaction scores. This will help illustrate your capability to drive success in the role.
Prepare for Potential Questions: Think about how you would handle various scenarios related to team management and customer service. Be ready to discuss these in an interview setting, showcasing your problem-solving skills and leadership style.
How to prepare for a job interview at EG On The Move
✨Show Your Leadership Skills
As a Retail Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on coaching and motivating staff to achieve their best.
✨Understand the Company Culture
EG On The Move values a fun and engaging work environment. Research their culture and think about how you can contribute to it. Be ready to discuss how you would foster a positive atmosphere in the store.
✨Prepare for Operational Questions
Expect questions about inventory management, stock control, and maintaining health and safety standards. Brush up on your knowledge of these areas and be prepared to share your strategies for ensuring operational excellence.
✨Demonstrate Customer Service Commitment
Customer service is key in this role. Be ready to discuss how you've handled customer inquiries or complaints in the past, and how you plan to create a welcoming environment that fosters customer loyalty.
