At a Glance
- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and keeping our store vibrant.
- Company: EG On The Move is expanding across the UK, offering exciting career opportunities.
- Benefits: Enjoy flexible hours, discounts at popular brands, and a bonus incentive!
- Why this job: Fuel your career in a fast-paced, team-oriented environment where your contributions truly matter.
- Qualifications: Must be 18+, friendly, dependable, and eager to improve customer service skills.
- Other info: Be part of a supportive workplace focused on growth and excellence!
Role: Retail AssistantLocation: Sunderland, SR6 0EZJob Type: Part-Time Hours Available / PermanentHourly Rate: £10.20 – £12.40Bonus Scheme: Bonus Incentive!Company: EG On The MoveAbout the role:Are you passionate about delivering exceptional customer experiences? We\’re on the lookout for a friendly, enthusiastic, and committed Retail Assistant to be the face of our Petrol Forecourt Station! In this dynamic role, you’ll play a vital part in keeping our store running smoothly and creating a welcoming environment for every customer. From handling transactions with a smile to keeping our shelves fully stocked and our store looking its best, your work will make a real difference. If you love working in a fast-paced, team-oriented environment and take pride in providing outstanding service, this is the perfect opportunity to fuel your career!What’s in it for you?Whether you\’re looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we\’ve got you covered:
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Pension Scheme
What we are looking for:
- Open to receiving feedback and continuously improving skills in both customer service and product preparation
- Friendly, approachable, and passionate about delivering excellent customer service and creating a positive experience for every customer
- Dependable in showing up for shifts on time and fulfilling responsibilities, ensuring the store operates efficiently
- You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales.
Be a part of it:At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!To apply please email a copy of your CV to Applications@eg-otm.com with the reference ‘Retail Assistant – Sunderland – 111812’ #J-18808-Ljbffr
Retail Assistant employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the company culture at EG On The Move. Understanding their values and customer service approach will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your enthusiasm for customer service by preparing examples of how you've provided excellent service in previous roles. This will demonstrate your commitment to creating a positive experience for customers.
✨Tip Number 3
Be ready to discuss your availability and flexibility, as part-time roles often require adaptability. Highlighting your willingness to work varied shifts can make you a more attractive candidate.
✨Tip Number 4
Research common challenges faced in retail environments, especially in petrol forecourt stations. Being prepared to discuss how you would handle these situations can set you apart from other candidates.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EG On The Move is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that match the job requirements. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at EG On The Move and how your values align with theirs. Be sure to address your ability to create a positive customer experience.
Follow Application Instructions: When applying, ensure you follow the instructions provided in the job listing. Email your CV to the specified address and include the reference 'Retail Assistant – Sunderland – 111812' in the subject line to ensure your application is processed correctly.
How to prepare for a job interview at EG On The Move
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you've gone above and beyond to create positive experiences for customers in previous roles.
✨Demonstrate Team Spirit
Since this role is in a fast-paced, team-oriented environment, highlight your ability to work well with others. Discuss any past experiences where teamwork led to success, showing that you can contribute positively to the store's atmosphere.
✨Be Prepared for Situational Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Prepare by thinking of relevant scenarios from your past experience and how you resolved them.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.