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- Tasks: Serve delicious chai, manage orders, and keep the store vibrant and welcoming.
- Company: Join EG On The Move, a growing brand focused on customer experience and team spirit.
- Benefits: Enjoy flexible hours, bonus incentives, and discounts at popular retailers.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities.
- Qualifications: Must be friendly, dependable, and eager to learn in a fast-paced environment.
- Other info: DBS Check funded by the company; perfect for those seeking a long-term career.
The predicted salary is between 21216 - 24996 £ per year.
Role: Chaiiwala Team MemberLocation: Birmingham, B26 3QJHours: Full-Time Hours Available / PermanentHourly Rate: £10.20 – £12.40 over 18 | £7.70 under 18Bonus Scheme: Bonus Incentive!Company: EG On The Move
Essential:
- Successfully pass a DBS Check. This will be funded by EG On The Move.
About the role:
As a Chaiiwala Team Member, you\’ll be the heart of the store, ensuring every customer enjoys a warm, welcoming experience. Whether you\’re serving up a perfect cup of chai, handling customer orders, or keeping the store clean and organised, your role is key in creating a vibrant, friendly atmosphere. You’ll work with a dynamic team to keep everything running smoothly, all while delivering exceptional service with a smile.
As a team member, you will process payments accurately, manage both cash and card transactions, and ensure that each customer receives the correct order. You’ll also assist with regular product preparation, ensuring everything is fresh and ready for customers, while keeping the chai hot and the atmosphere warm. In addition, you\’ll maintain a clean and organised store, making sure all areas, including the counter, kitchen, and seating, are tidy, safe, and welcoming for both customers and staff.
What’s in it for you?
Whether you\’re looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we\’ve got you covered:
- Bonus Incentive
- Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Pension Scheme
What we are looking for:
- Open to receiving feedback and continuously improving skills in both customer service and product preparation
- Friendly, approachable, and passionate about delivering excellent customer service and creating a positive experience for every customer
- Dependable in showing up for shifts on time and fulfilling responsibilities, ensuring the store operates efficiently
Be a part of it:
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
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Chaiiwala Team Member employer: EG On The Move
Contact Detail:
EG On The Move Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chaiiwala Team Member
✨Tip Number 1
Familiarise yourself with the Chaiiwala brand and its offerings. Understanding their menu and what makes their chai special will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your customer service skills by sharing relevant experiences in previous roles. Be prepared to discuss how you've handled difficult situations or gone above and beyond for customers, as this is crucial for a team member role.
✨Tip Number 3
Emphasise your ability to work in a team and adapt to a fast-paced environment. Provide examples of how you've collaborated with others to achieve common goals, as teamwork is essential in a busy store setting.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the company culture and growth opportunities. This demonstrates your enthusiasm for being part of the team and your desire to contribute positively.
We think you need these skills to ace Chaiiwala Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Chaiiwala Team Member. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your ability to provide excellent customer service, handle transactions, and work in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at EG On The Move. Mention specific examples of how you’ve created positive experiences for customers in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EG On The Move
✨Show Your Passion for Customer Service
As a Chaiiwala Team Member, your role revolves around providing excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a positive experience.
✨Demonstrate Team Spirit
This position requires working closely with a dynamic team. Highlight your ability to collaborate and support your colleagues. Share experiences where teamwork led to success, as this will show that you can contribute to a friendly atmosphere.
✨Be Ready to Discuss Flexibility
With flexible working hours being a part of the job, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you're dependable and committed to fulfilling your responsibilities.
✨Prepare for Practical Questions
Expect questions about handling cash transactions and maintaining cleanliness in the store. Brush up on your knowledge of food safety and hygiene practices, as these are crucial for the role. Being knowledgeable will set you apart from other candidates.
