Support Engineer IT

Support Engineer IT

Newcastle upon Tyne Full-Time 30000 - 41000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Site Technology Support Engineer, ensuring tech systems run smoothly.
  • Company: EG On The Move is a dynamic company in fuel, retail, and quick-serve food sectors.
  • Benefits: Enjoy a competitive salary, company vehicle, and opportunities for travel.
  • Why this job: Be part of a hands-on role that blends tech skills with customer service in a vibrant environment.
  • Qualifications: Looking for proactive individuals with technical expertise and a passion for problem-solving.
  • Other info: This full-time position offers a chance to work across the North of England and Scotland.

The predicted salary is between 30000 - 41000 £ per year.

Role: Site Technology Support Engineer Location: Newcastle, NE1 Hours: Full-Time / Permanent Salary: Up to £37,000 Company: EG On The Move About the role: We are seeking a skilled and proactive Site Technology Support Engineer to join our team, playing a vital role in ensuring the smooth operation of technology systems across our fuel, retail, and quick-serve food locations. This hands-on role combines technical expertise with exceptional customer service to maintain and troubleshoot the critical technologies that support our business operations. This position is based in the North East and covers sites across the North of England and Scotland , with occasional travel to other locations as required. A company car or van will be provided for the successful candidate. Key responsibilities: …

Support Engineer IT employer: EG On The Move Careers

At EG On The Move, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees enjoy competitive salaries, comprehensive benefits, and opportunities for professional growth, all while working in the vibrant North East of England. Join us to be part of a team that values your contributions and supports your career development in a meaningful and rewarding environment.
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Contact Detail:

EG On The Move Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Engineer IT

✨Tip Number 1

Familiarize yourself with the specific technologies and systems used in the fuel and retail sectors. Understanding the common challenges faced in these environments will help you demonstrate your problem-solving skills during the interview.

✨Tip Number 2

Highlight any previous experience you have in customer service roles, especially in technical support. Being able to communicate effectively with customers is crucial for this position, so be ready to share examples of how you've successfully resolved issues.

✨Tip Number 3

Research EG On The Move and their operations in the North East. Showing that you understand their business model and values can set you apart from other candidates and demonstrate your genuine interest in the role.

✨Tip Number 4

Prepare for questions about your ability to work independently and manage your time effectively, as this role involves travel and working across multiple sites. Think of examples where you've successfully managed similar responsibilities in the past.

We think you need these skills to ace Support Engineer IT

Technical Troubleshooting
Customer Service Skills
Network Configuration
Hardware Maintenance
Software Installation
Problem-Solving Skills
Communication Skills
Time Management
Adaptability
Team Collaboration
Remote Support
Documentation Skills
Knowledge of ITIL Framework
Basic Understanding of Fuel and Retail Technology

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Site Technology Support Engineer position. Highlight the key responsibilities and required skills, and think about how your experience aligns with them.

Tailor Your CV: Customize your CV to emphasize relevant technical skills and customer service experience. Use specific examples from your past roles that demonstrate your ability to troubleshoot technology systems effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for EG On The Move and how your background makes you a great fit for their team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at EG On The Move Careers

✨Show Your Technical Skills

Be prepared to discuss your technical expertise in detail. Highlight specific technologies you have worked with and how you have successfully resolved issues in the past.

✨Demonstrate Customer Service Experience

Since this role combines technical support with customer service, share examples of how you've provided exceptional service in previous positions. This will show that you can handle both the technical and interpersonal aspects of the job.

✨Research the Company

Familiarize yourself with EG On The Move and their operations. Understanding their business model and the technology they use will help you tailor your responses and show genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Prepare to discuss how you would approach common technical issues or customer service challenges that may arise in the role.

Support Engineer IT
EG On The Move Careers
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  • Support Engineer IT

    Newcastle upon Tyne
    Full-Time
    30000 - 41000 £ / year (est.)

    Application deadline: 2027-01-16

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    EG On The Move Careers

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