At a Glance
- Tasks: Assist customers in multiple languages and provide top-notch support.
- Company: Join a multicultural team in beautiful Greece.
- Benefits: Paid relocation, competitive salary, health insurance, and free Greek lessons.
- Other info: Experience a supportive work environment with growth opportunities.
- Why this job: Enhance your language skills while helping customers and enjoying a vibrant culture.
- Qualifications: Fluency in Spanish, Croatian, Portuguese, or French; strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Now Hiring Speakers of: Spanish | Croatian | Portuguese | French
Location: Greece (On‑site)
Your Role:
- Handle customer inquiries via phone, email, and internal systems
- Accurately record customer interactions in the database
- Resolve issues and complaints in a professional manner
- Troubleshoot using tools, training, and support materials
- Provide clear solutions and excellent customer experience
What We’re Looking For:
- Fluency in one of the following languages: Spanish, Croatian, Portuguese, or French
- Good command of English (C1 level)
- Strong communication & problem‑solving skills
- Willingness to learn and grow
- High School Diploma or higher
- Valid EU passport or Greek residence/work permit (mandatory)
What We Offer:
- Paid relocation package (flight included)
- Hotel accommodation for the first 14 days
- Full housing support + free real estate assistance
- Competitive salary + performance bonus
- Private health insurance
- Free Greek language lessons
- Renewable 12‑month contract
- Multicultural and supportive work environment
Working Schedule: 40 hours per week – 8 hours/day, 5 days/week. Rotational shifts.
Billingual Customer Service in London employer: EG Hire Global
Join our dynamic team in Greece as a Bilingual Customer Service representative, where we prioritise a multicultural and supportive work environment. Enjoy a competitive salary, comprehensive benefits including private health insurance, and a paid relocation package that covers your flight and initial accommodation. With opportunities for personal growth through free Greek language lessons and a commitment to employee development, we are dedicated to providing a meaningful and rewarding career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Billingual Customer Service in London
✨Tip Number 1
Make sure you know your stuff! Brush up on common customer service scenarios and practice your language skills. We want to see you shine in that interview!
✨Tip Number 2
Show us your personality! When you get the chance to chat with us, let your enthusiasm for helping customers come through. A positive attitude can make all the difference!
✨Tip Number 3
Do your homework on our company! Familiarise yourself with our values and what we offer. This will help you connect your skills to what we’re looking for during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Billingual Customer Service in London
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for bilingual speakers, make sure to highlight your fluency in Spanish, Croatian, Portuguese, or French. Use examples from your past experiences to demonstrate how you've used these languages in customer service situations.
Keep It Professional Yet Friendly:When writing your application, strike a balance between professionalism and friendliness. We want to see your personality shine through while still maintaining a respectful tone. Remember, you're applying for a customer service role!
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific skills and experiences that match our job description. Show us why you’re the perfect fit for this role at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EG Hire Global
✨Brush Up on Your Language Skills
Since the role requires fluency in Spanish, Croatian, Portuguese, or French, make sure you’re comfortable speaking and writing in your chosen language. Practise common customer service scenarios in your language to show off your skills during the interview.
✨Know the Company and Role
Do a bit of homework about the company and the specific role you're applying for. Understand their values, mission, and what they expect from a bilingual customer service representative. This will help you tailor your answers and demonstrate your genuine interest.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might face, like handling complaints or troubleshooting issues. Prepare some examples from your past experiences that showcase your problem-solving skills and how you provide excellent customer service.
✨Show Your Willingness to Learn
The job description mentions a willingness to learn and grow. Be ready to discuss how you’ve embraced learning opportunities in the past and how you plan to continue developing your skills in this new role.
