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For Companies At a Glance
- Tasks: Assist customers in multiple languages and provide top-notch support.
- Company: Join a multicultural team in beautiful Greece.
- Benefits: Paid relocation, accommodation, competitive salary, and health insurance.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Enhance your language skills while helping customers and enjoying Greek culture.
- Qualifications: Fluency in Spanish, Croatian, Portuguese, or French; strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Location: Greece (On‑site)
Your Role:
- Handle customer inquiries via phone, email, and internal systems
- Accurately record customer interactions in the database
- Resolve issues and complaints in a professional manner
- Troubleshoot using tools, training, and support materials
- Provide clear solutions and excellent customer experience
What We’re Looking For:
- Fluency in one of the following languages: Spanish, Croatian, Portuguese, or French
- Good command of English (C1 level)
- Strong communication & problem‑solving skills
- Willingness to learn and grow
- High School Diploma or higher
- Valid EU passport or Greek residence/work permit (mandatory)
What We Offer:
- Paid relocation package (flight included)
- Hotel accommodation for the first 14 days
- Full housing support + free real estate assistance
- Competitive salary + performance bonus
- Private health insurance
- Free Greek language lessons
- Renewable 12‑month contract
- Multicultural and supportive work environment
Working Schedule: 40 hours per week – 8 hours/day, 5 days/week. Rotational shifts.
Billingual Customer Service employer: EG Hire Global
Contact Detail:
EG Hire Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billingual Customer Service
✨Tip Number 1
Make sure you know your stuff! Brush up on your language skills and customer service techniques. We want to see you shine in those interviews, so practice common questions and scenarios you might face.
✨Tip Number 2
Network like a pro! Connect with people in the industry through social media or local events. You never know who might have the inside scoop on job openings or can give you a referral.
✨Tip Number 3
Show off your personality! When you get that interview, let your enthusiasm for the role and the company shine through. We love candidates who are not just qualified but also genuinely excited about joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about wanting to be part of our multicultural and supportive work environment.
We think you need these skills to ace Billingual Customer Service
Some tips for your application 🫡
Show Off Your Language Skills: Make sure to highlight your fluency in one of the required languages. We want to see how well you can communicate, so don’t hold back on showcasing your skills in your application!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that relate to customer service and problem-solving, as these are key to what we’re looking for.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We value strong communication skills, so make sure your tone reflects that you’re friendly and approachable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EG Hire Global
✨Brush Up on Your Language Skills
Since the role requires fluency in Spanish, Croatian, Portuguese, or French, make sure you’re comfortable speaking and writing in your chosen language. Practise common customer service scenarios in your language of choice to show off your skills during the interview.
✨Know the Company and Role
Do a bit of homework on the company and the specific role you're applying for. Understand their values, mission, and what they expect from a bilingual customer service representative. This will help you tailor your answers and demonstrate your genuine interest.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might face, like handling complaints or troubleshooting issues. Prepare examples from your past experiences where you successfully resolved problems, as this will showcase your problem-solving skills.
✨Show Enthusiasm and Willingness to Learn
Employers love candidates who are eager to grow. During the interview, express your enthusiasm for the role and your willingness to learn new skills. Mention any relevant training or courses you’ve taken, especially if they relate to customer service or language skills.