At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join the friendly team at Starbucks, part of EG Group.
- Benefits: Enjoy discounts, bonuses, and a supportive work environment.
- Other info: Flexible hours to fit your lifestyle and great career progression opportunities.
- Why this job: Make someone's day while developing your skills in a fun setting.
- Qualifications: Customer service experience is a plus, but training is provided!
The predicted salary is between 26500 - 27500 £ per year.
Location: Wigan, WN5 0PU
Hours: Hours to suit your lifestyle
Hourly Rate: £12.80 above 21 | £11.00 aged 18-20 | £8.05 aged 16 and 17
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview: Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy:
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a barista:
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Got what it takes? Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!
Barista in Wigan employer: EG Group
Contact Detail:
EG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Wigan
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Starbucks and EG Group. Understanding their values and culture will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers happy, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine in the interview!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you care about the role and are ready to represent the Starbucks brand.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're tech-savvy and ready to embrace the digital world of work!
We think you need these skills to ace Barista in Wigan
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and what makes you excited about being a Barista. A genuine passion can really shine through in your application and make you stand out!
Highlight Your Customer Service Skills: We’re all about creating a warm atmosphere for our customers. Share any experiences where you’ve gone above and beyond to help someone, even if it’s not in a café setting.
Be Yourself: We want to see the real you! Don’t be afraid to let your personality come through in your application. A friendly and approachable vibe is exactly what we’re looking for.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to get your details and start the process of welcoming you to our team!
How to prepare for a job interview at EG Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is key for a barista role, so make sure to highlight these moments!
✨Be Ready to Demonstrate Team Spirit
Starbucks values teamwork, so be prepared to discuss how you work well with others. Share stories that showcase your ability to support colleagues and contribute to a positive work environment. A friendly attitude goes a long way!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.