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For Companies At a Glance
- Tasks: Lead a team, ensure product quality, and deliver excellent customer service.
- Company: Join Starbucks, a global leader in coffee and community engagement.
- Benefits: Enjoy discounts, bonuses, and access to a vast online learning library.
- Why this job: Step into a leadership role and make a real impact in a vibrant environment.
- Qualifications: Previous hospitality or retail experience preferred; supervisory experience is a plus.
- Other info: Apply now to kickstart your career with Starbucks!
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Hourly Rate: £13.45 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You\’ll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager\’s absence, you\’ll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform– Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a supervisor-
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you\’ve worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to with the reference ‘Starbucks Shift Supervisor – Heathrow South – 113205 ’
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Starbucks Shift Supervisor employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' values and mission. Understanding their commitment to quality and customer service will help you align your answers during any interviews, showcasing that you're a great fit for the team.
✨Tip Number 2
Highlight any previous leadership or supervisory experience you have, even if it's from a different industry. Be ready to discuss specific examples of how you've motivated a team or handled challenges in a fast-paced environment.
✨Tip Number 3
Prepare to demonstrate your knowledge of food safety and health regulations. Since this role involves compliance with these policies, showing that you understand their importance can set you apart from other candidates.
✨Tip Number 4
Practice your customer service skills. As a Shift Supervisor, you'll need to lead by example, so be ready to discuss how you would handle difficult customer situations and ensure a positive experience for everyone.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasise skills like team leadership, customer service, and food safety compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Starbucks and how your experience aligns with the responsibilities of a Shift Supervisor.
Highlight Leadership Skills: In both your CV and cover letter, focus on your leadership abilities. Provide examples of how you've motivated a team, delegated tasks, or improved service quality in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eg Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a busy environment.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Being able to discuss what makes Starbucks unique will show your genuine interest in the role and the company.
✨Emphasise Customer Service
Customer service is key in this role. Be ready to share your approach to providing excellent service and how you would handle difficult situations with customers. Highlight any relevant experience in hospitality or retail.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to team management, stock control, or customer interactions, and how you would handle them effectively.
