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For Companies At a Glance
- Tasks: Lead a team, manage shifts, and ensure top-notch customer service.
- Company: Join Starbucks, a global leader in coffee and community.
- Benefits: Enjoy flexible hours, employee discounts, and growth opportunities.
- Why this job: Be part of a vibrant culture that values teamwork and creativity.
- Qualifications: Previous experience in retail or food service is a plus.
- Other info: Perfect for those who love coffee and want to grow their leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
Role: Starbucks Shift Supervisor
Location: Peterborough, PE6 7SZ
Hours: Part-Time – 24 Hours Available / Permanent
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You\’ll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager\’s absence, you\’ll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive-work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform– Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a supervisor-
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you\’ve worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to applications@eg.group with the reference \’Starbucks Shift Supervisor – Peterboroough – 112512\’
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Starbucks Shift Supervisor employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarize yourself with Starbucks' core values and mission. Understanding what drives the company will help you align your answers during the interview and show that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership experience in previous roles. As a Shift Supervisor, you'll be responsible for managing a team, so be ready to share specific examples of how you've successfully led others in the past.
✨Tip Number 3
Demonstrate your customer service skills. Starbucks places a high value on customer experience, so prepare to discuss how you've gone above and beyond to ensure customer satisfaction in your previous jobs.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations. As a Shift Supervisor, you'll need to manage busy periods effectively, so think of examples where you've thrived under pressure.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Understand the Role: Take some time to understand the responsibilities of a Shift Supervisor at Starbucks. Familiarize yourself with their customer service standards, team management skills, and operational procedures.
Tailor Your Resume: Customize your resume to highlight relevant experience in leadership, customer service, and teamwork. Use specific examples that demonstrate your ability to manage a team and handle high-pressure situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Starbucks and how your skills align with their values and mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are formatted neatly and professionally.
How to prepare for a job interview at Eg Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to share examples of how you've successfully managed or motivated a team in the past. Highlight your ability to handle conflicts and maintain a positive work environment.
✨Know the Starbucks Experience
Familiarize yourself with Starbucks' mission and values. Understand what makes the Starbucks experience unique for customers. This knowledge will help you demonstrate your alignment with the company's culture during the interview.
✨Demonstrate Customer Service Excellence
Customer service is key at Starbucks. Prepare to discuss situations where you went above and beyond for a customer. Show that you understand the importance of creating a welcoming atmosphere and building relationships with customers.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills. Think about how you would handle common challenges in a café setting, such as managing a busy shift or dealing with an unhappy customer. Practice articulating your thought process clearly.
