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For Companies At a Glance
- Tasks: Lead a team, ensure product quality, and deliver excellent customer service.
- Company: Join EG Group, a dynamic company with a passion for great coffee and customer experience.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Step into a leadership role, make an impact, and enjoy a vibrant team culture.
- Qualifications: Previous hospitality or retail experience preferred; supervisory experience is a plus.
- Other info: Guaranteed contracted hours and a supportive environment for personal growth.
Role: Starbucks Shift Supervisor
Location: Peterborough, PE6 7SZ
Hours: Part-Time – 24 Hours Available / Permanent
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!
Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You\’ll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager\’s absence, you\’ll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive-work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform– Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a supervisor-
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you\’ve worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to applications@eg.group with the reference \’Starbucks Shift Supervisor – Peterboroough – 112512\’
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Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what the company stands for will help you align your answers during any interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples from your past experiences where you've successfully led a team or managed a project. This will help you stand out as a candidate who can take charge in the absence of the Store Manager.
✨Tip Number 3
Research common customer service scenarios that occur in a café environment. Being able to discuss how you would handle specific situations can demonstrate your readiness for the role and your commitment to excellent service.
✨Tip Number 4
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasise skills like team leadership, customer service, and food safety compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Starbucks brand. Mention specific experiences that demonstrate your ability to lead a team and deliver excellent service.
Highlight Relevant Skills: In your application, focus on key skills such as delegation, training, and maintaining a clean store environment. Use examples from past experiences to illustrate how you've successfully applied these skills.
Follow Application Instructions: Ensure you send your application to the correct email address with the specified reference. Double-check that your CV and cover letter are attached before hitting send.
How to prepare for a job interview at Eg Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a busy environment.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Showing that you understand the brand will impress the interviewers and highlight your enthusiasm for the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing staff during peak hours. Think of scenarios where you’ve successfully navigated challenges in previous roles.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be ready to discuss your experience in hospitality or retail, focusing on how you ensured customer satisfaction and contributed to a positive atmosphere.
