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For Companies At a Glance
- Tasks: Lead a team, ensure product quality, and deliver excellent customer service.
- Company: Join EG Group, a dynamic company with a passion for great coffee and customer experience.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Step into a leadership role, make an impact, and thrive in a supportive team environment.
- Qualifications: Previous hospitality or retail experience preferred; supervisory experience is a plus.
- Other info: Flexible part-time hours with guaranteed contracted hours and a vibrant work atmosphere.
Location: Bicester, OX26 1BT
Hours: Part-Time - 16 Hours Available / Permanent
Hourly Rate: £13.15 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks! Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You will work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you will take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a supervisor:
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes?
Are you ready to take the next step in your career? While supervisory experience is preferred, if you have worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV with the reference 'Starbucks Shift Supervisor - Bicester - 111862'.
Starbucks Shift Supervisor employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to quality and customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples from your past experiences where you've successfully led a team or managed a project. This will demonstrate your readiness for the supervisory role.
✨Tip Number 3
Research the local Bicester Starbucks store and its community. Being knowledgeable about the store's environment and customer base can give you an edge in understanding how to lead effectively.
✨Tip Number 4
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Use keywords from the job description to demonstrate that you understand the responsibilities of a Shift Supervisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and passion for customer service. Mention specific examples of how you've motivated teams or improved service in previous roles to make your application stand out.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as team management, customer service excellence, and knowledge of food safety regulations. This will show that you are well-prepared for the responsibilities of a Shift Supervisor.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eg Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll be expected to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, even if it was in a non-supervisory role.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Demonstrating your knowledge about the brand will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing staff during busy periods. Think of relevant scenarios from your previous experience to illustrate your problem-solving skills.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Highlight any experience you have in hospitality or retail, focusing on how you ensured customer satisfaction and contributed to a positive environment.
