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For Companies At a Glance
- Tasks: Lead a team, ensure product quality, and deliver excellent customer service.
- Company: Join EG Group, a dynamic company with a passion for great coffee and customer experience.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Step into a leadership role, make an impact, and thrive in a supportive team environment.
- Qualifications: Previous supervisory experience preferred; hospitality or retail background is a plus.
- Other info: Guaranteed contracted hours and recognition rewards to celebrate your achievements!
Location: Haydock, WA11 9TL
Hours: Part-Time / Full-Time Hours Available / Permanent
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Role Overview
Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks! Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You will work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you will take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a supervisor:
- Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
- Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
- Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
- Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
- Prepare coffee, food and other beverages in line with formula standards.
Got what it takes? Are you ready to take the next step in your career? While supervisory experience is preferred, if you have worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.
Starbucks Shift Supervisor employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Shift Supervisor
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a great fit for the team.
✨Tip Number 2
Highlight any previous leadership or supervisory experience you have, even if it's from a different industry. Be ready to discuss specific examples of how you've motivated a team or handled challenges in a fast-paced environment.
✨Tip Number 3
Prepare to demonstrate your knowledge of food safety and health regulations. Since this role involves compliance with these standards, showing that you understand their importance can set you apart from other candidates.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn or in-store visits. This can give you insights into the company culture and expectations, which you can leverage during your interview to show your enthusiasm and preparedness.
We think you need these skills to ace Starbucks Shift Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Shift Supervisor at Starbucks. Highlight your relevant experience in leadership, customer service, and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise any supervisory or hospitality experience you have, and include specific examples of how you've motivated teams or improved service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Starbucks and how your values align with theirs. Use this opportunity to demonstrate your leadership style and customer service philosophy.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Eg Group
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or taken charge in a busy environment.
✨Know the Starbucks Brand
Familiarise yourself with Starbucks' values, products, and customer service standards. Showing that you understand what makes Starbucks unique will impress the interviewers and show your enthusiasm for the role.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing staff during peak hours. Think of scenarios from your previous roles and how you resolved them.
✨Emphasise Your Customer Service Experience
Customer service is key in this role. Be ready to discuss your experience in hospitality or retail, highlighting how you've gone above and beyond to ensure customer satisfaction.
