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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company passionate about coffee and customer service.
- Benefits: Enjoy discounts, virtual GP services, bonuses, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your contributions and offers growth.
- Qualifications: Previous management experience in retail or hospitality is essential.
- Other info: Flexible shifts required; must pass a DBS check funded by EG Group.
The predicted salary is between 24000 - 32000 £ per year.
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We are looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you'll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you're ready to lead by example and jump in wherever needed - whether it's crafting beverages, ensuring cleanliness, or serving our loyal customers - we can't wait to meet you!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference 'Starbucks Store Manager - Lancaster Asda - 113609'. Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Starbucks Manager employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what drives the company will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in the past. Be ready to discuss your approach to coaching and mentoring, as this is crucial for the role.
✨Tip Number 3
Research the Lancaster store's performance and customer feedback. Being knowledgeable about the specific location will demonstrate your commitment and readiness to tackle the challenges they face.
✨Tip Number 4
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your leadership skills, customer service achievements, and any specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Starbucks brand and your commitment to creating exceptional customer experiences. Mention specific reasons why you want to work at Starbucks and how your values align with theirs.
Showcase Relevant Skills: Highlight skills that are crucial for the role, such as inventory management, cash handling, and team training. Use concrete examples to demonstrate how you've successfully implemented these skills in previous roles.
Follow Application Instructions: Ensure you send your application to the correct email address provided in the job listing. Include the reference 'Starbucks Store Manager - Lancaster Asda - 113609' in your subject line to ensure your application is processed correctly.
How to prepare for a job interview at Eg Group
✨Show Your Passion for Customer Service
As a Starbucks Store Manager, your ability to create memorable customer experiences is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to exceptional service.
✨Highlight Your Leadership Skills
Discuss your previous management experience and how you've successfully led a team. Share stories about how you've motivated team members, handled conflicts, or implemented training programmes. This will show that you can inspire and manage a diverse team effectively.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as inventory management, waste control, and sales targets. Be ready to discuss how you would approach these areas to drive store success, showcasing your analytical skills and business acumen.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your genuine interest in the role and the company. Ask about the team culture, opportunities for career progression, or how they measure success in the store. This not only helps you gauge if it's the right fit but also leaves a positive impression.
