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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company passionate about coffee and customer service.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your contributions and offers growth.
- Qualifications: Previous management experience in retail or hospitality is essential.
- Other info: Flexible shifts required, including weekends and holidays.
Location: Batley, WF17 6JD
Hours: Full-Time / Permanent
Salary: Up to £31,000 (Depending on experience)
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We are looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you'll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you're ready to lead by example and jump in wherever needed - whether it's crafting beverages, ensuring cleanliness, or serving our loyal customers - we can't wait to meet you!
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference 'Starbucks Store Manager - Batley - 111905'. Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Starbucks Manager employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to customer service and community engagement will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in the past. Highlight instances where you've improved customer satisfaction or increased sales, as these are key aspects of the role.
✨Tip Number 3
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges related to inventory management and team motivation. Being ready with strategies and solutions will demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Starbucks Store Manager position. Highlight your previous management experience in retail or hospitality, and express your passion for exceptional customer service.
Showcase Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as team leadership, inventory management, and cash handling. Use specific examples from your past experiences to demonstrate these skills.
Highlight Your Flexibility: Mention your availability to work various shifts, including weekends and holidays. This shows your commitment and willingness to meet the demands of the role.
Proofread Your Application: Before submitting your application, carefully proofread both your cover letter and CV. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date.
How to prepare for a job interview at Eg Group
✨Show Your Passion for Customer Service
As a Starbucks Store Manager, your ability to create memorable customer experiences is crucial. Be prepared to share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Highlight your previous management experience and how you've successfully led a team. Discuss specific instances where you motivated your team or resolved conflicts, showcasing your ability to foster a positive work environment.
✨Know Your Numbers
Familiarise yourself with key performance indicators relevant to retail management, such as inventory control and waste management. Be ready to discuss how you've managed budgets and driven down costs in past positions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face as a Store Manager and how you would handle them, particularly regarding team dynamics and customer interactions.
