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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company passionate about coffee and customer service.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your contributions and offers growth.
- Qualifications: Previous management experience in retail or hospitality and a passion for customer service required.
- Other info: Flexible shifts, including weekends; DBS check funded by EG Group.
The predicted salary is between 24000 - 36000 £ per year.
Location: Frome, BA11 6SF
Hours: Full-Time / Permanent
Salary: Up to £30,000 (Depending on experience)
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We are looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you'll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you're ready to lead by example and jump in wherever needed - whether it's crafting beverages, ensuring cleanliness, or serving our loyal customers - we can't wait to meet you!
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference 'Starbucks Store Manager - Beckington - 111376'. Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Starbucks Manager employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what drives the company will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in the past. Be ready to discuss how you motivated your team and improved customer service in previous roles.
✨Tip Number 3
Research the local Starbucks store in Frome. Knowing about their community involvement and customer base can give you an edge in demonstrating your commitment to enhancing the store's success.
✨Tip Number 4
Prepare to discuss your approach to managing inventory and reducing waste. Having a clear strategy for these areas will show that you understand the operational side of running a successful Starbucks store.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your ability to lead teams, manage operations, and deliver exceptional customer service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Starbucks brand and your enthusiasm for creating memorable customer experiences. Mention specific examples of how you've motivated teams and improved store performance in previous roles.
Highlight Relevant Skills: Focus on skills that are crucial for the role, such as inventory management, cash handling, and team coaching. Use bullet points to make these stand out and ensure they align with the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eg Group
✨Show Your Passion for Customer Service
As a Starbucks Store Manager, your ability to create memorable customer experiences is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to exceptional service.
✨Highlight Your Leadership Skills
This role requires strong leadership abilities. Discuss your experience in managing teams, coaching staff, and fostering a positive work environment. Use specific examples to illustrate how you've motivated your team to achieve goals.
✨Understand the Importance of Compliance
Familiarise yourself with Starbucks operating procedures, health and safety standards, and inventory management. Be ready to discuss how you ensure compliance in your current or previous roles, as this will be key to your success in the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you've managed grievances, improved processes, or dealt with cash management issues, and be ready to explain your approach.
