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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company passionate about coffee and customer service.
- Benefits: Enjoy discounts, virtual GP services, bonuses, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your contributions and offers growth.
- Qualifications: Previous management experience in retail or hospitality is essential.
- Other info: Flexible shifts required, including weekends and holidays.
The predicted salary is between 26000 - 36000 £ per year.
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed - whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers - we can’t wait to meet you!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world’s largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference 'Starbucks Store Manager - Beckington - 113803'
Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what drives the company will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in previous roles. Highlighting your ability to motivate and develop staff will resonate well with the hiring team.
✨Tip Number 3
Research the local market and customer preferences in Frome. Being knowledgeable about the community can demonstrate your commitment to creating memorable customer experiences tailored to their needs.
✨Tip Number 4
Prepare to discuss how you would handle challenges such as inventory management and waste control. Having a clear plan or strategy will show that you're proactive and ready to tackle the responsibilities of the role.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your leadership skills, customer service achievements, and any specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Starbucks brand and your commitment to creating memorable customer experiences. Mention specific aspects of the job description that resonate with you and how you plan to contribute to the store's success.
Showcase Your Skills: Highlight your ability to manage inventory, control waste, and handle cash management effectively. Provide examples of how you've successfully implemented processes that improved efficiency in previous roles.
Follow Application Instructions: When applying, ensure you send your CV and cover letter to the specified email address with the correct reference. Double-check for any spelling or grammatical errors before hitting send to make a great first impression.
How to prepare for a job interview at Eg Group
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for Starbucks and coffee culture during the interview. Share any personal experiences or favourite drinks, as this will demonstrate your genuine interest in the brand and its products.
✨Highlight Leadership Experience
Prepare examples from your previous management roles that showcase your ability to lead a team effectively. Discuss how you've motivated staff, handled challenges, and created a positive work environment.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to a Starbucks store, such as sales targets, waste control, and customer satisfaction. Be ready to discuss how you would manage these metrics to drive store success.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as managing customer complaints or resolving team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
