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For Companies At a Glance
- Tasks: Lead a vibrant Starbucks team, ensuring top-notch service and store operations.
- Company: Join EG Group, a dynamic company with a passion for coffee and community.
- Benefits: Enjoy discounts, bonuses, and career growth opportunities while working in a fun environment.
- Why this job: Make a difference in customers' days while developing your leadership skills.
- Qualifications: Previous management experience and a love for exceptional customer service.
- Other info: Flexible shifts and a supportive team culture await you!
The predicted salary is between 25500 - 34500 £ per year.
Overview
- Role: Starbucks Store Manager
- Location: Hexham, NE47 7AA
- Hours: Full-Time / Term Time
- Salary: Up to GBP30,500
- Bonus Scheme: Quarterly Bonus Incentive
- Company: EG Group
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Responsibilities
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Qualifications
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Benefits
- 30% EG Starbucks Discount on food, drinks, and merchandise
- 24/7 Virtual GP & Wellbeing Service
- 15% Asda Discount Card for extra savings
- Employee Assistance Program
- Quarterly Bonus Incentive
- Guaranteed Contracted Hours
- Compassionate Leave for times that matter
- Free Beverage on Shift
- EG Cares Benefits & Rewards Platform
- Life Assurance
- Recognition Rewards to celebrate your achievements
- Learning & Development
- Work Anniversary Awards
- Career Progression Opportunities
- Access to the Learning Hub
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Please note – you are required to successfully pass a DBS check, which will be funded by EG Group.
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Starbucks Manager employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. They can give you the inside scoop on what it’s really like and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your previous management experience aligns with the responsibilities of a Starbucks Store Manager. We want you to shine!
✨Tip Number 3
Show off your passion for customer service during the interview. Share specific examples of how you've created a welcoming atmosphere in past roles. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and team management shine through. We want to see how much you care about creating a welcoming atmosphere for both customers and colleagues!
Tailor Your Experience: Make sure to highlight your previous management experience in retail or hospitality. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements and relevant experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for the Starbucks Store Manager role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eg Group
✨Know Your Starbucks Inside Out
Before the interview, make sure you’re familiar with Starbucks' operating procedures and values. Brush up on their health, food safety, and hygiene standards, as well as their approach to customer service. This will show that you’re not just interested in the role but also in the brand itself.
✨Showcase Your Management Skills
Prepare examples from your previous management experience that highlight your ability to coach and mentor team members. Think about times when you successfully handled grievances or motivated your team to achieve targets. Specific stories will make your skills more relatable and memorable.
✨Demonstrate Your Financial Acumen
Since the role involves cash management and budgeting, be ready to discuss your experience with inventory control and cost management. Bring up any strategies you've implemented to reduce waste or improve efficiency in past roles. This will show you understand the financial side of running a store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
