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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company dedicated to exceptional service and employee growth.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Be part of a fun culture, inspire others, and make a real impact in your community.
- Qualifications: Previous management experience in retail or hospitality and a passion for customer service required.
- Other info: Must pass a DBS check, funded by EG Group.
Role: Starbucks Store Manager
Location: Stirling, FK9 4UA
Hours: Full-Time / Term Time
Salary: Up to £32,000 (Depending on experience)
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace
Role Overview
Join Us as a Passionate Starbucks Store Manager!
Are you ready to step into a leadership role at our Starbucks store and make a difference? We\’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store\’s success. With a focus on maintaining exceptional standards and delivering top-notch products, you\’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you\’re ready to lead by example and jump in wherever needed-whether it\’s crafting beverages, ensuring cleanliness, or serving our loyal customers-we can\’t wait to meet you!
Why Starbucks?
To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.
30% EG Starbucks Discount on food, drinks, and merchandise!
24/7 Virtual GP & Wellbeing Service.
15% Asda Discount Card for extra savings!
Employee Assistance Program.
Quarterly Bonus Incentive-work hard and reap the rewards!
Guaranteed Contracted Hours.
Compassionate Leave for times that matter.
Free Beverage on Shift.
EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
Life Assurance.
Recognition Rewards to celebrate your achievements!
Learning & Development.
Work Anniversary Awards to mark your milestones.
Career Progression Opportunities.
Access to the Learning Hub, featuring the world\’s largest online course library!
A typical day as a store manager-
Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
Previous management experience in a retail or hospitality environment.
A passion for providing exceptional customer service and creating a welcoming atmosphere.
Flexibility to work various shifts, including weekends and holidays, as needed.
Ability to communicate effectively with team members, customers, and upper management.
Please note – you are required to successfully pass a DBS check, which will be funded by EG Group.
INDSTAR
Starbucks Manager employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what drives the company will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in the past. Highlight instances where you motivated staff or improved customer service, as these are key aspects of the role.
✨Tip Number 3
Network with current or former Starbucks employees to gain insights into the company culture and expectations. This can provide you with valuable information that you can use during interviews to demonstrate your understanding of the role.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges related to inventory management and customer service. Being ready with solutions shows your proactive approach and readiness for the responsibilities of a Store Manager.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your leadership skills, customer service achievements, and any specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Starbucks brand and your understanding of the role. Mention specific experiences that demonstrate your ability to manage operations, drive sales, and create memorable customer experiences.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as inventory management, cash handling, and team coaching. Use bullet points to make these stand out and ensure they align with the requirements of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Eg Group
✨Show Your Passion for Customer Service
As a Starbucks Store Manager, your ability to create memorable customer experiences is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to exceptional service.
✨Highlight Your Leadership Skills
Discuss your management experience and how you've successfully led teams in the past. Share specific instances where you motivated your team or resolved conflicts, as this will showcase your capability to foster a positive work environment.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as inventory management and waste control. Being able to discuss how you would drive down costs and improve efficiency will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as handling a difficult customer or managing a staffing issue. Practising your responses to these scenarios will help you articulate your thought process clearly during the interview.
