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- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join the friendly team at Starbucks, part of EG Group.
- Benefits: Enjoy discounts, bonuses, and access to a huge online course library.
- Other info: Flexible hours to fit your lifestyle and great career progression opportunities.
- Why this job: Make someone's day while developing your skills in a fun environment.
- Qualifications: Customer service experience is a plus, but training is provided!
The predicted salary is between 25500 - 25500 £ per year.
Location: Manchester, M11 4BD
Hours: Hours to suit your lifestyle
Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16 and 17
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview: Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy:
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a barista:
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Got what it takes? Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!
Barista in Manchester employer: EG Group
Contact Detail:
EG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Starbucks and EG Group. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their coffee-loving family.
✨Tip Number 2
Practice your customer service skills! As a barista, you'll be all about making customers smile. Think of scenarios where you can demonstrate your friendly approach and how you'd handle different situations. Role-playing with a mate can really help you nail this!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and approachable. A neat appearance goes a long way in the food industry, and it shows that you take pride in yourself and the role you're applying for.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on your application status!
We think you need these skills to ace Barista in Manchester
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and what makes you excited about being a Barista. Share any personal experiences or favourite drinks to show your enthusiasm!
Highlight Your Customer Service Skills: We’re all about creating a warm atmosphere, so make sure to mention any previous customer service experience. Tell us how you’ve gone the extra mile to make someone’s day!
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. A friendly and approachable vibe is exactly what we’re looking for.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures we get all your details right!
How to prepare for a job interview at EG Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to make someone’s day better. This is key for a barista role, so let your personality shine!
✨Practice Your Up-Selling Techniques
Since the role involves up-selling products, think of ways you can suggest additional items to customers. Practise how you would recommend a pastry to go with a coffee or highlight seasonal specials. This will demonstrate your sales skills and enthusiasm.
✨Be Ready to Discuss Teamwork
As a barista, you'll be part of a team, so be prepared to talk about your experience working in a team environment. Share stories that highlight your ability to support colleagues and contribute to a positive atmosphere, which is essential for a busy café.