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- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join the friendly Starbucks team at EG Group in Leeds.
- Benefits: Enjoy discounts, bonuses, and a range of wellbeing services.
- Other info: Flexible hours to fit your lifestyle and great career progression opportunities.
- Why this job: Make someone's day while developing your skills in a fun environment.
- Qualifications: Customer service experience is a plus, but training is provided!
The predicted salary is between 12 - 12 £ per hour.
Location: Leeds, LS12 2QN
Hours: Hours to suit your lifestyle
Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16 and 17
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview: Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy:
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a barista:
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Got what it takes? Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!
Barista in Leeds employer: EG Group
Contact Detail:
EG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Starbucks and EG Group. Understanding their values and culture will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or upsell products. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Barista in Leeds
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and what makes you excited about being a Barista. Share any personal experiences or favourite drinks to show your enthusiasm!
Highlight Your Customer Service Skills: We’re all about creating a warm atmosphere, so make sure to mention any previous customer service experience. Tell us how you’ve gone the extra mile to make someone’s day!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A friendly and approachable vibe is exactly what we’re looking for.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick, simple, and ensures we get all your details right!
How to prepare for a job interview at EG Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and Starbucks' signature beverages. This will show your passion for the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to make a customer's day. This is key for a Barista role, so be ready to share those stories!
✨Be Friendly and Approachable
During the interview, let your personality shine! Smile, maintain eye contact, and engage with the interviewer. They’re looking for someone who can create a warm atmosphere for customers, so showing your friendly side is essential.
✨Ask Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.