At a Glance
- Tasks: Lead a team of Credit Controllers to maximise cash flow and minimise financial risk.
- Company: Join EG Group, a global organisation with a focus on growth and development.
- Benefits: Enjoy hybrid working, performance bonuses, and generous annual leave.
- Other info: Access to wellbeing facilities and opportunities for professional development.
- Why this job: Make an impact by driving team performance and improving credit control processes.
- Qualifications: Experience in Credit Control and team management is essential.
The predicted salary is between 35000 - 45000 € per year.
EG Group are looking for a Credit Control Team Leader to join the Transaction Shared Services team at Head Office. In this role, you will lead a team of Credit Controllers, ensuring effective debt collection processes are in place to maximise cash flow and minimise financial risk. You will play a key role in driving team performance, maintaining strong customer relationships, and supporting the wider Accounts Receivable function. This role combines hands‑on operational delivery with people leadership and would suit someone who is confident managing a team while driving continuous improvement across credit control processes.
Why Join EG Group?
- Discretionary performance‑based bonus scheme
- Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
- Hybrid working – up to 2 days per week (dependent on role and business needs)
- Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
- Enhanced Maternity & Paternity leave
- Generous annual leave entitlement
- Annual leave buy back scheme – purchase up to 5 additional days
- Discounted gym membership – stay healthy and save on fitness costs
- One paid volunteering day per year
- Wellbeing facilities – space to relax and recharge
- Free secure on‑site parking
- Dress Down Fridays
- Free VDU eye test
What you’ll be doing:
- Leading and developing a team of Credit Controllers, driving performance and supporting individual development.
- Managing day‑to‑day credit control activities to ensure outstanding debts are collected in line with company policies and payment terms.
- Monitoring aged debt and driving improvements in DSO and overall debtor performance.
- Ensuring accurate records of collection activity, payment promises, and account status are maintained.
- Managing team workload and prioritisation to ensure SLAs and KPIs are consistently met.
- Producing reports and reconciliations, including debtor analysis and bad debt reporting.
- Building strong relationships with customers and internal stakeholders to support effective issue resolution.
What we’re looking for:
- Proven experience in Credit Control, with a strong track record of delivering results.
- Experience managing or supervising a team, with the ability to develop and motivate others.
- Strong communication and negotiation skills, with the ability to influence a range of stakeholders.
- Strong analytical skills with good Excel capability.
- Experience working with ERP systems such as SAP (desirable).
- Highly organised with the ability to manage priorities and meet deadlines.
- Strong problem‑solving skills and a proactive approach to issue resolution.
- A collaborative and team‑focused mindset.
Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.
Credit Control Team Leader in Horwich employer: EG Group
EG Group is an exceptional employer that prioritises employee growth and well-being, offering a range of benefits including a discretionary performance-based bonus scheme, hybrid working options, and generous annual leave entitlements. With a strong focus on team development and continuous improvement, employees can expect to thrive in a supportive work culture that values collaboration and innovation, all while being part of a global organisation with ample progression opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in Horwich
✨Tip Number 1
Get to know the company inside out! Research EG Group's values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to credit control and team leadership. Think about your past experiences and how they align with what EG Group is looking for. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Credit Control Team Leader in Horwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any leadership roles you've had. We want to see how you can drive performance and support team development!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Control Team Leader role. Share specific examples of how you've managed teams and improved processes in the past. We love a good story!
Show Off Your Analytical Skills:Since this role involves monitoring aged debt and producing reports, make sure to mention your analytical skills. If you've worked with Excel or ERP systems like SAP, let us know! We’re keen to see how you can contribute to our team's success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at EG Group!
How to prepare for a job interview at EG Group
✨Know Your Numbers
Brush up on your credit control metrics, especially DSO (Days Sales Outstanding) and how to improve it. Be ready to discuss specific strategies you've implemented in the past to enhance cash flow and reduce outstanding debts.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your approach to motivating team members and driving performance, as well as any training or development initiatives you've introduced.
✨Build Rapport with Stakeholders
Think about how you can demonstrate your strong communication and negotiation skills. Prepare anecdotes that showcase your ability to build relationships with both customers and internal teams, focusing on effective issue resolution.
✨Be Data-Driven
Familiarise yourself with relevant ERP systems like SAP, if possible. Be prepared to discuss how you've used data analysis in your previous roles to inform decision-making and improve credit control processes.
