At a Glance
- Tasks: Lead a passionate team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a dynamic employer with a focus on growth and development.
- Benefits: Enjoy a competitive salary, bonus incentives, discounts, and career progression opportunities.
- Other info: Flexible shifts, supportive culture, and access to extensive training resources.
- Why this job: Make a real impact in a vibrant environment while enjoying great perks and rewards.
- Qualifications: Previous management experience and a passion for exceptional customer service.
The predicted salary is between 33000 - 35000 € per year.
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed—whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers—we can’t wait to meet you!
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference ‘Starbucks Store Manager - Gillingham - 117445’.
Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Starbucks Manager in Gillingham employer: EG Group
At EG Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Starbucks Store Manager in Gillingham, you'll enjoy competitive pay, a generous benefits package including a 30% discount, and opportunities for career progression through our extensive Learning Hub. Join us to lead a passionate team, create memorable customer experiences, and thrive in a supportive environment that celebrates your achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Manager in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching EG Group and Starbucks. Understand their values and what makes them tick. This way, you can tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. Focus on common questions for management roles, like how you handle team conflicts or motivate staff. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've successfully managed a team in the past. Highlight your ability to inspire others and create a positive work environment—this is key for a Store Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Starbucks Manager in Gillingham
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make sure to tailor it specifically for the Starbucks Store Manager role. Highlight your management experience and passion for customer service, and don’t forget to mention why you’re excited about joining our team at Starbucks!
Show Off Your Experience:In your CV, clearly outline your previous management roles in retail or hospitality. Use bullet points to showcase your achievements, like improving sales or enhancing customer satisfaction—this will help us see how you can contribute to our store's success.
Be Authentic:Let your personality shine through in your application! We want to get a sense of who you are, so don’t be afraid to share your passion for coffee and customer service. A little enthusiasm goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Starbucks!
How to prepare for a job interview at EG Group
✨Know Your Starbucks Inside Out
Before the interview, make sure you’re familiar with Starbucks' values, products, and the specific role of a Store Manager. Research their latest initiatives and be ready to discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved store performance. Highlight your ability to motivate others and create a positive work environment, as this is crucial for the role.
✨Understand the Importance of Customer Experience
Be ready to talk about how you would enhance customer satisfaction in the store. Think of strategies to create memorable experiences and how you would handle customer feedback or complaints effectively.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready. Ask about their expectations for the Store Manager role or how they measure success. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
