At a Glance
- Tasks: Lead the team, manage store operations, and ensure a welcoming environment for customers.
- Company: Join the EG Group and be part of the Starbucks family!
- Benefits: Enjoy a 30% discount, virtual GP service, and quarterly bonuses.
- Other info: Great career progression opportunities and access to extensive online learning resources.
- Why this job: Step into a dynamic leadership role and inspire your team every day.
- Qualifications: Management experience preferred but not essential; strong leadership skills required.
The predicted salary is between 28600 - 30000 € per year.
Location: Gillingham, NR34 0HF (Beccles)
Hours: Hours to suit your lifestyle
Hourly Rate: £13.80 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Allergen Notice: Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Role Overview
Step into the Assistant Manager role where you'll lead the store in the Store Manager's absence, ensuring smooth operations and hitting sales targets. You'll be hands-on, from making beverages to keeping the store clean and welcoming for customers. Your leadership will also focus on developing the team—providing training, support, and guidance to help them excel. Do you thrive in a fast-paced environment? Can you inspire your team, delegate effectively, and ensure everything runs smoothly? If you're ready for a dynamic leadership role, this could be the perfect fit for you.
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
Typical Day
- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed.
- Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns.
- Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers.
- Recognise and celebrate individual and team accomplishments to maintain high morale and engagement.
- Manage the store in the Store Manager's absence, ensuring compliance with Starbucks procedures for successful evaluations.
- Oversee inventory management, stock control, and weekly reporting, while driving efficiency and reducing waste.
- Maintain high merchandising standards, including stock levels, presentation, and price labelling, and ensure temperature records meet food safety standards.
- Ensure adherence to Health & Safety, Food Safety, and hygiene procedures, while managing cash handling, including banking, float checks, and reporting.
Qualifications / What we’re looking for
- Management experience preferred, but not required.
- Previous experience as a team leader in hospitality or retail.
- Strong leadership and communication skills with the ability to inspire and motivate a team.
- Eager to step up, lead a team, and make a meaningful impact.
Apply today to start your fantastic career as our Starbucks Assistant Manager! To apply please email a copy of your CV to applications@eg.group with the reference 'Starbucks Assistant Manager - Gillingham - 117689'.
Starbucks Assistant Manager in Gillingham employer: EG Group
At EG Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As a Starbucks Assistant Manager in Gillingham, you'll enjoy flexible hours, competitive pay, and a range of benefits including a generous discount, virtual GP services, and career progression opportunities. Join us to lead a passionate team, inspire excellence, and make a meaningful impact in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Starbucks Assistant Manager in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and what the vibe is like. This will help you tailor your answers to show you're a perfect fit for their environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem. Be ready to share these during your interview to demonstrate your skills and experience in a relatable way.
✨Tip Number 3
Show your passion for coffee! As an Assistant Manager, you'll be representing Starbucks. Share your love for their products and how you can inspire your team to deliver that same passion to customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Starbucks Assistant Manager in Gillingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any leadership experience you have, even if it’s from a different industry, and don’t forget to mention your ability to inspire and motivate a team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and why you want to work at Starbucks. Share a brief story about a time you led a team or overcame a challenge—this will help us see your personality and leadership style.
Show Off Your Customer Service Skills:Since this is a customer-facing role, make sure to highlight your experience in hospitality or retail. Talk about how you’ve gone above and beyond for customers in the past, as this shows us you understand the importance of a great customer experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at EG Group
✨Know Your Coffee
Familiarise yourself with Starbucks' menu and the different types of beverages they offer. Being able to discuss your favourite drinks or even suggest new ideas can show your passion for the brand and your understanding of customer preferences.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team, delegated tasks, and resolved conflicts. This will demonstrate your capability to step up in the Store Manager's absence.
✨Understand the Role
Read through the job description thoroughly and be ready to discuss how your skills align with the responsibilities listed. Be prepared to talk about inventory management, customer service, and maintaining high standards, as these are key aspects of the Assistant Manager role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
