Credit Control Team Leader

Credit Control Team Leader

Full-Time 35000 - 45000 € / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team of Credit Controllers to optimise debt collection and cash flow.
  • Company: Join EG Group, a global leader in the retail sector.
  • Benefits: Enjoy a performance bonus, career growth, and hybrid working options.
  • Other info: Opportunities for accredited qualifications and progression within a dynamic environment.
  • Why this job: Make an impact by driving team performance and improving credit control processes.
  • Qualifications: Experience in credit control and strong leadership skills required.

The predicted salary is between 35000 - 45000 € per year.

EG Group are looking for a Credit Control Team Leader to join the Transaction Shared Services team at Head Office. In this role, you will lead a team of Credit Controllers, ensuring effective debt collection processes are in place to maximise cash flow and minimise financial risk. You will play a key role in driving team performance, maintaining strong customer relationships, and supporting the wider Accounts Receivable function. This role combines hands‑on operational delivery with people leadership and would suit someone who is confident managing a team while driving continuous improvement across credit control processes.

Why Join EG Group?

  • Discretionary performance‑based bonus scheme
  • Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
  • Hybrid working – up to 2 days per week (dependent on role and business needs)
  • Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
  • Enhanced Maternity

Credit Control Team Leader employer: EG Group

EG Group is an exceptional employer that prioritises employee growth and development, offering accredited qualifications and progression opportunities within a dynamic global organisation. With a supportive work culture that encourages hybrid working and a performance-based bonus scheme, employees can thrive both personally and professionally while contributing to a team that values strong customer relationships and continuous improvement.

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Contact Detail:

EG Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Credit Control Team Leader

Tip Number 1

Network like a pro! Reach out to current or former employees at EG Group on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Credit Control Team Leader.

Tip Number 2

Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully managed a team or improved processes. We want to show them that you’re not just a great leader, but also someone who can drive continuous improvement.

Tip Number 3

Don’t forget to highlight your customer relationship skills! In this role, maintaining strong relationships is key, so be ready to share how you’ve built rapport with clients in the past. We need to demonstrate that you can balance debt collection with excellent customer service.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and provide tips along the way. Let’s make sure you land that Credit Control Team Leader role!

We think you need these skills to ace Credit Control Team Leader

Team Leadership
Debt Collection
Cash Flow Management
Financial Risk Management
Customer Relationship Management
Continuous Improvement
Operational Delivery

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Credit Control Team Leader role. Highlight your experience in debt collection and team leadership, and don’t forget to showcase any achievements that demonstrate your ability to drive performance and improve processes.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for credit control and how your leadership style aligns with our values at EG Group.

Showcase Your People Skills:As a Credit Control Team Leader, strong customer relationships are key. In your application, give examples of how you've successfully managed teams and built rapport with clients. We want to see your interpersonal skills in action!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.

How to prepare for a job interview at EG Group

Know Your Numbers

As a Credit Control Team Leader, you'll need to demonstrate your understanding of debt collection metrics. Brush up on key performance indicators like DSO (Days Sales Outstanding) and cash flow management. Be ready to discuss how you've used these metrics to drive team performance in the past.

Showcase Leadership Skills

This role is all about leading a team, so be prepared to share specific examples of how you've successfully managed and motivated a team before. Think about challenges you've faced and how you overcame them while fostering a positive team environment.

Customer Relationship Focus

Strong customer relationships are crucial in credit control. Prepare to talk about how you've built and maintained these relationships in previous roles. Highlight any strategies you've implemented to improve customer satisfaction while ensuring timely payments.

Continuous Improvement Mindset

EG Group values continuous improvement, so come armed with ideas! Think about processes you've improved in past roles and be ready to discuss how you can bring that mindset to their credit control processes. Show them you're not just about maintaining the status quo but driving change.