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- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join the friendly Starbucks team at EG Group.
- Benefits: Enjoy discounts, bonuses, and a supportive work environment.
- Other info: Flexible hours to fit your lifestyle and great career progression opportunities.
- Why this job: Make someone's day while developing your skills in a fun setting.
- Qualifications: Customer service experience is a plus, but training is provided!
The predicted salary is between 12 - 12 £ per hour.
Location: Caerphilly, CF83 3SX
Hours: Hours to suit your lifestyle
Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16 and 17
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview: Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!
Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy:
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world's largest online course library!
A typical day as a barista:
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Got what it takes? Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!
Barista in Caerphilly employer: EG Group
Contact Detail:
EG Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Caerphilly
✨Tip Number 1
Get to know the company culture! Before your interview, check out Starbucks' values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone's day. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly atmosphere of Starbucks. It’ll help you feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Barista in Caerphilly
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know why you love coffee and what makes you excited about being a Barista. A genuine passion can really shine through in your application!
Highlight Your Customer Service Skills: We’re all about creating a warm atmosphere for our customers. Share any experiences where you’ve gone above and beyond to make someone’s day better!
Be Yourself: We want to see the real you! Don’t be afraid to let your personality come through in your application. We’re looking for friendly, approachable individuals who fit right into our team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at EG Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you went above and beyond to make someone’s day better. This is key for a Barista role, so let your personality shine!
✨Practice Your Up-Selling Techniques
Since the role involves up-selling products, think of ways you could suggest additional items to customers. Practising these techniques can help you demonstrate your sales skills during the interview, making you stand out as a candidate.
✨Be Ready to Discuss Teamwork
As a Barista, you'll be part of a team. Prepare to talk about how you work well with others, support your colleagues, and handle busy periods. Sharing specific examples will highlight your ability to thrive in a fast-paced environment.