At a Glance
- Tasks: Serve delicious drinks and create a welcoming atmosphere for customers.
- Company: Join a vibrant team at a leading coffee shop brand.
- Benefits: Enjoy discounts, bonuses, and access to wellness services.
- Other info: Opportunities for career growth and learning in a supportive environment.
- Why this job: Be part of a fun team while making customers smile every day.
- Qualifications: Customer service experience is a plus; we provide great training.
The predicted salary is between 10 - 12 € per hour.
Responsibilities
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Qualifications
- Customer service experience is a plus; we provide excellent training to help you succeed.
- Reliable, dedicated, and enjoy having fun as part of a team.
Benefits
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- Employee Assistance Program.
- Quarterly Bonus Incentive - work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world’s largest online course library!
barista employer: EG Group
As a barista with us, you'll thrive in a vibrant and supportive work culture that prioritises customer satisfaction and teamwork. We offer fantastic benefits including a generous discount on food and drinks, access to a 24/7 virtual GP service, and numerous opportunities for career progression through our extensive learning resources. Join us in creating memorable experiences for our customers while enjoying a rewarding and fun workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land barista
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle a tricky customer situation. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be prepared to showcase your passion for coffee and customer service! Share your favourite drinks and why you love them. This shows that you’re not just looking for a job, but that you genuinely care about the experience you provide.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace barista
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee and customer service shine through! We want to see how excited you are about being a barista and creating amazing experiences for our customers.
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. If you've worked in customer service before, share those stories! We appreciate when you connect your background to what we do at StudySmarter.
Be Friendly and Approachable:Your written application should reflect the friendly vibe we cherish at StudySmarter. Use a warm tone and be genuine—this is your chance to show us your personality and how you'd fit into our team!
Apply Through Our Website:Don't forget to submit your application through our website! It's the easiest way for us to receive your details and get you started on this exciting journey with us at StudySmarter.
How to prepare for a job interview at EG Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the menu offerings. This will not only impress the interviewer but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to deliver an amazing customer experience.
✨Practice Your Up-Selling Techniques
Since the role involves actively up-selling products, practice how you would recommend items to customers. Role-play with a friend or family member to get comfortable with suggesting additional products in a friendly and engaging manner.
✨Be Ready to Discuss Teamwork
As a barista, you'll be part of a team, so be prepared to talk about your teamwork experiences. Share specific instances where you supported colleagues or contributed to a positive team atmosphere, highlighting your reliability and dedication.
