At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join the friendly Starbucks team at EG Group in Norwich.
- Benefits: Enjoy discounts, bonuses, and access to a virtual GP service.
- Why this job: Make someone's day with great coffee and exceptional service.
- Qualifications: A passion for coffee and excellent customer service skills.
- Other info: Opportunities for career progression and personal development.
Job Description: Starbucks Barista
Location: Norwich, NR13 3BE
Hours: Part-Time – 8 Hours Available / Permanent
Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16-17
Bonus Scheme: Quarterly Bonus Incentive
Company: EG Group
Role Overview
Are you a friendly, customer-focused individual who loves coffee? We\’re looking for a dedicated Barista to join our welcoming Starbucks team! You\’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone\’s day? Join us!
Why Starbucks?
- Enjoy a 30% EG Starbucks Discount on food, drinks, and merchandise!
- Access to 24/7 Virtual GP & Wellbeing Service
- 15% Asda Discount Card for extra savings
- Employee Assistance Program
- Quarterly Bonus Incentive
- Guaranteed Contracted Hours
- Compassionate Leave for special times
- Free Beverage on Shift
- EG Cares Benefits & Rewards Platform for savings on retail, food, home, garden, electronics, and more
- Life Assurance
- Recognition Rewards to celebrate your achievements
- Learning & Development opportunities
- Work Anniversary Awards
- Career Progression Opportunities
- Access to the Learning Hub with the world\’s largest online course library
Responsibilities
- Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
- Deliver an excellent customer service experience by loving our customers and anticipating their needs proactively.
- Prepare a variety of products according to specifications and maintain expertise in all offerings.
- Always be helpful and ready to assist customers to enhance their experience.
- Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
- Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
- Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
- Support colleagues by covering key busy times and assisting during absences.
Please note: As this is a food establishment, there may be potential exposure to allergens in the workplace.
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Barista employer: Eg Group
Contact Detail:
Eg Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company culture! Before your interview, check out Starbucks' values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customers or upsell products. Being prepared will help you shine during the interview and show that you’re ready to make someone’s day.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly and approachable vibe of Starbucks. First impressions matter, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks waiting for you there!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for customer service and creating a great atmosphere.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your skills in customer service and teamwork, as these are key for us at Starbucks. We want to see how you can contribute to our friendly environment!
Be Personable and Friendly: Remember, we’re looking for someone who can create a warm atmosphere. Use a friendly tone in your application to reflect your personality. Show us that you’re approachable and ready to make someone's day brighter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Starbucks. We can’t wait to hear from you!
How to prepare for a job interview at Eg Group
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with different types of coffee drinks, brewing methods, and the Starbucks menu. Being able to discuss your favourite drinks or suggest options to customers will show your passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate that you understand the importance of creating a warm atmosphere.
✨Practice Your Up-Selling Techniques
Since the role involves actively up-selling products, think of ways to suggest additional items to customers. Practise phrases that sound natural and friendly, like 'Have you tried our seasonal special?' This will help you feel more confident during the interview.
✨Be Ready to Discuss Teamwork
Starbucks values teamwork, so be prepared to talk about your experiences working in a team. Share specific examples of how you supported colleagues during busy times or helped create a positive work environment. This will show that you're a team player who can contribute to the store's success.