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- Tasks: Plan and execute exciting non-match-day events, ensuring every detail is perfect.
- Company: Join West Bromwich Albion FC, a club dedicated to exceptional customer experiences.
- Benefits: Enjoy enhanced annual leave, sick pay, free refreshments, and employee support programmes.
- Other info: Flexible hours, including nights and weekends, with opportunities for career growth.
- Why this job: Be part of a dynamic team that creates memorable events in a vibrant sports environment.
- Qualifications: Strong communication skills and experience in event planning are essential.
The predicted salary is between 30000 - 40000 £ per year.
As the Venue Coordinator, your primary responsibility will be the organisation and execution of all non-match-day events. You will be responsible for the planning process of non-match day events, ensuring that every event is delivered seamlessly, with prime focuses ensuring that all event details such as itineraries, catering, AV requirements, and client objectives. Your goal is to fully understand and capture each client’s needs to help them achieve the desired outcomes of their events. A key element of the role involves proactive account management. You'll be expected to build and maintain strong, long-term relationships with clients, working closely and professionally with our internal event managers. We are committed to delivering exceptional customer experience and take pride in offering flexible, responsive service with a solutions-focused mindset.
Additionally, you will manage a variety of administrative responsibilities, including liaising with third-party suppliers, coordinating internal communications and meetings, and ensuring the accuracy of our Events Diary and costings. You’ll work closely with the Catering Operations Team, balancing event planning and on-the-ground operational support as needed, contributing to the overall success of our Venue. Attendance at all WBA Home fixtures is essential. You’ll be supporting the Catering Operations Team in a delivery capacity.
About The Candidate
Personal Specification
- Excellent interpersonal and communication abilities
- Ability to work flexible hours, including nights and weekends.
- Strong organizational and time management skills
- Experience Working within the Conference & Events environment
- Highly organised and methodical approach to workload
- Confidential and diplomatic
- Excellent communication skills both written and verbally
- Right to Work in the UK
Desirable Criteria
- Knowledge and experience of the football/sports hospitality industry
- Industry/role related education/training qualifications
- Experience using Events Management Software
- Full driving license
About The Club
Why should you work for us?
- Enhanced Annual Leave, which increases through years of service.
- Enhanced Sick Pay linked with service.
- Life assurance
- Health Cash Plan
- Season tickets.
- Discount in the Club Store on selected dates.
- Free refreshments at all Club premises.
- Free Parking at all Club premises.
- Employee Assistance Program.
- Mental Health & Wellbeing Support.
Equality and Diversity
West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
Safer Recruitment
West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expects all staff and volunteers to share this commitment. WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies. It is unlawful for the Club to employ anyone who is involved with regulated activity who is barred from doing so and we will carry out rigorous pre-employment checks and screening. References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out for this post.
Venue Coordinator in West Bromwich employer: EFL
Contact Detail:
EFL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Coordinator in West Bromwich
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to current employees at the club. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Show off your organisational skills! When you get the chance to chat with potential employers, share examples of how you've successfully managed events or projects in the past. This will demonstrate that you’re the perfect fit for the Venue Coordinator role.
✨Tip Number 3
Be proactive! If you see an event coming up that you think could use some extra help, reach out and offer your assistance. This shows initiative and gives you a foot in the door while showcasing your commitment to delivering exceptional customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at West Bromwich Albion FC.
We think you need these skills to ace Venue Coordinator in West Bromwich
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Venue Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and events seamlessly. Use examples from your past experiences to demonstrate how you’ve successfully juggled responsibilities.
Communicate Clearly: We love great communicators! In your written application, ensure your language is clear and professional. This is your chance to show off your interpersonal skills, so don’t hold back on showcasing how you can connect with clients and colleagues alike.
Tailor Your Application: Make your application stand out by tailoring it to the role. Reference specific aspects of the job description, like your experience in the Conference & Events environment, to show that you’re the perfect fit for us at West Bromwich Albion FC.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at EFL
✨Know Your Events Inside Out
Before the interview, make sure you research the types of non-match-day events the club hosts. Familiarise yourself with their past events and think about how you can contribute to their success. This shows your genuine interest and helps you speak confidently about how you can meet client objectives.
✨Showcase Your Communication Skills
As a Venue Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in previous roles. Be ready to discuss how you would handle client inquiries and maintain relationships, as this will demonstrate your interpersonal abilities.
✨Demonstrate Your Organisational Skills
Bring along a portfolio or examples of your previous event planning work. Highlight your organisational strategies, such as how you manage itineraries and coordinate with suppliers. This will give the interviewers a clear picture of your methodical approach to workload management.
✨Be Ready for Flexibility Questions
Since the role requires working flexible hours, prepare to discuss your availability and how you manage work-life balance. Share any experiences where you successfully adapted to changing schedules or last-minute requests, showcasing your solutions-focused mindset.