At a Glance
- Tasks: Serve drinks and create a welcoming atmosphere for guests at the stadium.
- Company: Join the vibrant team at Middlesbrough Football Club.
- Benefits: Gain valuable experience in hospitality and customer service.
- Other info: Opportunity to work in a dynamic team and develop your career in hospitality.
- Why this job: Be part of an exciting environment and enhance your skills while enjoying live events.
- Qualifications: Must be over 18, with a friendly attitude and good communication skills.
The predicted salary is between 10 - 12 £ per hour.
Bar service staff must be over the age of 18 and will be required to work in hospitality suites and dispense bars within the stadium. You will be working as part of a team that is directed by the Room Manager and Supervisor, aiming to go above and beyond customer expectations to ensure that all customers have a world class experience at Middlesbrough Football Club.
A bar position requires a well presented candidate who is trustworthy and respectful, with a pleasant manner and a welcoming and cheery personality. You must have the capability of working on your own as well as part of a team. A good command of spoken and written English is essential to communicate and interact with customers effectively.
We require candidates who are passionate about customer service, serving and presenting beverages quickly and efficiently while meeting Manchester United’s standards, ensuring satisfaction to produce high quality performance in a demanding environment.
Main Duties
- Set up, stock and maintain the bar
- Inspect cleanliness and presentation of glassware that will be used during service
- Maintain cleanliness of all work areas throughout the day, practicing the clean-as-you-go procedures
- Transport supplies to bar set-up area
- Develop knowledge of products available
- Develop and maintain positive working relationships with others, supporting the team to reach common goals
- Prepare fresh garnishes for drinks, stock ice and glassware
- Welcome and acknowledge all guests according to company standards; converse using clear and professional language
- Prepare drinks orders for guests according to specified recipes using measuring systems
- Issue, open and serve bottles of wine/champagne
- Anticipate and communicate replenishment needs; restock bar with liquor and supplies when necessary
- Operate the tills through the EPOS system, cash handle and process all payment methods if applicable on each bar
- Maintain and protect company assets
- Abide by and enforce all licensing laws
- Cross train to assist other areas of the business when required
- Complete closing duties which may include; storing all reusable goods correctly, breaking down goods and stock control/rotation, cleaning and returning all equipment and working areas, completing paperwork
- Perform additional job duties as requested by the manager or supervisor
About The Candidate
Skills & Personal Qualities: A friendly, professional and hardworking attitude/persona. You will be well presented in a clean and professional manner. You will have the ability to work as part of a team with a willingness to work as an individual. You should be a well-organised individual with the ability to work well to time schedules. Must be over the age of 18 years old.
Bar Service Assistant in Middlesbrough employer: EFL
Middlesbrough Football Club is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Employees benefit from opportunities for personal growth and development within the dynamic environment of a leading sports venue, ensuring that every day is both rewarding and engaging. With a commitment to creating memorable experiences for fans, working here means being part of a passionate community dedicated to delivering world-class hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Service Assistant in Middlesbrough
✨Tip Number 1
Get to know the venue! Familiarise yourself with Middlesbrough Football Club and its atmosphere. This will help you connect with the team and show your passion for providing a top-notch customer experience.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers, being clear and friendly is key. Try role-playing with friends or family to boost your confidence before the interview.
✨Tip Number 3
Dress to impress! Make sure you present yourself well during any in-person interactions. A clean and professional appearance can make a great first impression and show that you take the role seriously.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, we can easily track your progress and get back to you quickly.
We think you need these skills to ace Bar Service Assistant in Middlesbrough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and cheery personality shine through! We want to see how you can bring a welcoming vibe to our team, so don’t be afraid to show us who you are.
Be Clear and Professional:Since good communication is key in this role, make sure your written application is clear and professional. Use proper grammar and spelling to demonstrate your command of English, as it’s essential for interacting with customers.
Highlight Your Team Spirit:We’re looking for candidates who can work well in a team, so mention any previous experience where you’ve collaborated with others. Show us how you can support your teammates and contribute to a positive working environment!
Apply Through Our Website:Ready to join us? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to the team!
How to prepare for a job interview at EFL
✨Know Your Drinks
Familiarise yourself with the drinks menu and any special cocktails or beverages the bar offers. Being able to discuss these confidently during the interview will show your passion for the role and your commitment to providing excellent customer service.
✨Show Off Your Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this aligns perfectly with the club's values.
✨Practice Your Communication Skills
As you'll need to interact with customers regularly, practice speaking clearly and professionally. You might even want to role-play common scenarios with a friend to boost your confidence and ensure you can handle customer queries effectively.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking clean and well-presented. This not only reflects your professionalism but also shows that you understand the importance of presentation in the hospitality industry.
