Player Care Lead (U9-U15) in London

Player Care Lead (U9-U15) in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support young players through key transitions and personal development in a football academy.
  • Company: Join a dynamic football club committed to player care and development.
  • Benefits: Gain valuable experience, develop life skills, and contribute to a supportive community.
  • Other info: Opportunity for continuous learning and career growth in a collaborative environment.
  • Why this job: Make a real difference in young athletes' lives while promoting equality and inclusion.
  • Qualifications: Experience with children, strong communication skills, and a passion for youth development.

The predicted salary is between 30000 - 40000 Β£ per year.

  • Role Accountabilities and Key Duties
  • Inductions and Transitions
  • To support players through key life and football transitions (e. g., signing schoolboy forms, recovering from injury, or leaving the Academy).
  • Build open, respectful relationships with families and guardians; serve as a trusted point of contact.
  • Deliver and oversee induction, transition, and exit programmes that are empathetic, structured and aligned with club values.
  • Keep up to date records of release tracking data for schoolboy releases.
  • Lead engaging workshops for players and families that support their journey throughout the Academy.
  • Personal Development
  • Design age appropriate life skills programmes that inspire and empower players, featuring strong role models and diverse voices.
  • Support players in exploring dual career paths, encouraging self discovery beyond football.
  • Explore appropriate external opportunities to contribute to the lifeskills programme.
  • Overall Environment Duties
  • Lead on the Academy's Player/Parent Voice projects, ensuring players and their families are heard and valued.
  • Lead on parent committees for the Foundation Phase and Youth Development Phase.
  • Be a champion for equality, diversity, and inclusion across all Academy activities.
  • Commit to ongoing personal development and continuous learning.
  • Take part in performance appraisals and team development activities.
  • Be able to respond efficiently and appropriately to pastoral concerns raised within the U9-U15 age groups, working collaboratively with parents and Lead Phase Coaches.
  • Safeguarding
  • Maintain up to date knowledge of safeguarding best practices, including regulations related to children's welfare and sport specific requirements.
  • Act as an Academy Designated Safeguarding Officer (DSO), fulfilling duties as outlined by the EFL Youth Development Rules.
  • Proactively contribute to monthly safeguarding reviews and maintain accurate reporting.
  • Uphold all QPR policies and procedures relating to safety, health, and wellbeing.
  • Carry out additional duties in line with the role's scope, as required.
  • About The Candidate

Qualifications and Requirements for Role

  • Advanced DBS check, Safeguarding and First Aid Certificates. Essential.
  • Clean UK driving licence. Essential.
  • Qualification in Player Care (or related discipline). Desirable.

Desirable qualifications are not required to apply. We value diverse experiences and perspectives.

Skills, Knowledge and Experience

  • Experience working with children or young people in a supportive role. Essential.
  • Awareness of child protection, safeguarding procedures and equality principles. Essential.
  • Ability to engage sensitively with players, families, and staff. Essential.
  • Competency in Microsoft Office (Excel, Word, Power Point, etc.). Essential.
  • Experience supporting young people in elite sporting environments. Desirable.
  • Values and Personal Qualities
  • Empathetic communicator with strong listening skills. Essential.
  • A collaborative team member who values inclusion and diversity. Essential.
  • Committed to high quality work and continuous learning. Essential.
  • Trustworthy, respectful of confidentiality, and detail focused. Essential.
  • Enthusiastic about supporting the personal growth of young athletes. Essential.
  • Shows leadership through empathy and calm confidence. Essential.
  • About The Club
  • Not Specified

Player Care Lead (U9-U15) in London employer: EFL

Portsmouth FC is an exceptional employer, offering a dynamic and inclusive work environment at our state-of-the-art training ground in Portsmouth. We are dedicated to the professional growth of our staff, providing extensive development opportunities and fostering a culture of collaboration and innovation. Join us to be part of a passionate team that values strong relationships and is committed to nurturing talent both on and off the field.

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Contact Details:

EFL Recruitment Team

We think you need these skills to ace Player Care Lead (U9-U15) in London

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Organizational Skills
Compassion
Caring for Others