At a Glance
- Tasks: Ensure safety and welfare of spectators during Academy match days.
- Company: Join Blackburn Rovers Academy, a vibrant and community-focused environment.
- Benefits: Flexible hours, gain experience in event management, and enhance your customer service skills.
- Other info: Perfect for students looking for casual work on weekends and evenings.
- Why this job: Be part of an exciting atmosphere while making a difference for fans and players.
- Qualifications: Customer service skills and a passion for sports; NVQ2 in Spectator Safety is a plus.
The predicted salary is between 12 - 15 £ per hour.
Department: Academy Stewarding Department
Based at: Blackburn Rovers Academy, Old Langho, Blackburn, BB6 8BA
Reports to: Academy Secretary
Responsible for: N/A
Hours of work: As and when required. Hours of work will predominantly be offered for Academy match days which typically fall on weekends and weekday evenings.
Contractual status: Casual Worker
Job purpose: As an Academy Steward, you will be expected to be fully committed to carrying out your duties in ensuring the safety and welfare of all spectators, players, customers and clients.
Duties and responsibilities:
- To be committed to ensuring the safeguarding and welfare of all spectators, customers and/or clients of the Club;
- Managing capacities and behaviour through proactive observation of interaction with spectators and guests;
- To assist with queue and car park management within the allocated areas;
- Ensure effective close down of areas at required times;
- To monitor crowds and spectators;
- To identify and report hazards and defects including suspect objects in line with the Club’s procedures;
- To report any unusual crowd dynamics as and when required;
- To provide guidance to the public when required;
- To patrol the Academy matchday areas as and when required;
- Any other duty as reasonably assigned by the Academy Secretary.
Skills required:
- Excellent customer service skills;
- Approachable with the ability to use initiative;
- The ability to communicate effectively with a wide variety of staff, guests and spectators;
- Confidence, resilience and perseverance to deal with incidents when they arise;
- Enthusiastic with a natural ability to relate to a wide range of people;
- The initiative to work independently and the ability to work in a team;
- Flexibility, empathy and commitment;
- Self-motivated;
- Good organisational skills;
- The ability to remain calm under pressure.
Qualifications required:
- NVQ2 Spectator Safety or working towards (desirable);
- Customer service qualification (desirable);
- SIA Licence (desirable).
DBS check required: Yes (Enhanced)
Casual Academy Steward in Blackburn employer: EFL
Portsmouth FC is an exceptional employer, offering a dynamic and inclusive work environment at our state-of-the-art training ground in Portsmouth. We are dedicated to the professional growth of our staff, providing extensive development opportunities and fostering a culture of collaboration and innovation. Join us to be part of a passionate team that values strong relationships and is committed to nurturing talent both on and off the field.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Academy Steward in Blackburn
✨Get Involved in Local Sports Events
Find local sports events or community recreation activities in your area and offer to volunteer. This is a fantastic way to network with industry professionals, gain hands-on experience, and show your commitment to the field. Plus, it could lead directly to job opportunities in organisations like EFL!
✨Join Sports Management Associations
Consider joining sports management associations or local clubs related to your interests—these often have member directories or job boards. Engaging with these communities can help you learn about part-time roles and connect with key people who might point you towards open positions at places such as EFL.
✨Leverage University Career Services
If you’re currently studying or recently graduated, don’t overlook your uni’s career services! They often have tailored resources for landing part-time roles in sports management and can help you with personalised advice, job listings, and even intro opportunities to employers like EFL.
✨Boost Your Online Presence
Create a LinkedIn profile highlighting your interest in sports and recreation management. Share any relevant experiences or passion projects related to sports, and join LinkedIn groups focused on the industry. This can help raise your visibility in the field and may catch the eye of hiring managers at EFL!
We think you need these skills to ace Casual Academy Steward in Blackburn
Some tips for your application 🫡
Show Off Your Passion for Sports:When applying for a role in sports recreation management, let your love for sports shine through in your CV and cover letter. Share any experiences you have managing teams, coordinating events, or working in sports facilities. This enthusiasm is infectious and is sure to catch the eye of the hiring team at EFL.
Highlight Relevant Certifications:If you've got any certifications related to sports management, first aid, or coaching, make sure to list them prominently. These qualifications demonstrate your commitment to the field and your preparedness for the responsibilities of the job. Don't forget to mention any practical training that shows you're ready to jump in at EFL.
Flexibility and Availability is Key:For part-time roles, availability can be a big plus. Mention your schedule clearly in your application, showing you're ready to work weekends or evenings if needed. This will help EFL see you as a reliable choice who can fit in with their staffing needs.
Tailor Your Experience to the Role:When crafting your CV and cover letter, align your previous experiences with the specific requirements of the role at EFL. If you've coordinated sports leagues, organised events, or managed budgets, make sure those get the spotlight. This way, you can clearly show how you're the perfect fit for their team!
How to prepare for a job interview at EFL
✨Show Off Your People Skills
In sports recreation management, it's all about engaging with people—be it clients, team members, or event participants. During the interview with EFL, be ready to share examples of how you've successfully handled diverse groups and fostered positive experiences in recreational settings.
✨Brush Up on Your Technical Knowledge
From managing sports facilities to understanding recreational programming, don’t forget the technical aspects of the role. Prepare to discuss specific software or tools you’ve used for scheduling events or managing participants, as this shows you're ready for the part-time responsibilities you'll be taking on at EFL.
✨Communicate Your Passion for Sports
As this is a part-time role, passion counts for a lot! Make sure to convey your enthusiasm for sports and recreation in the interview. Talk about your experience with recreational activities—anything from coaching to volunteering—to help EFL see the personal investment you've got in the field.
✨Think About Your Flexibility
With part-time roles, it’s essential to demonstrate your availability and adaptability. Be ready to discuss your schedule and how you can adjust to the needs of EFL. Share examples of how you’ve successfully balanced other commitments while pursuing your passion for sports—it’ll show you’re a reliable choice for them.
