At a Glance
- Tasks: Lead and organise fun birthday parties, ensuring a memorable experience for guests.
- Company: Join Blackburn Rovers Community Trust, a charity using football for positive change.
- Benefits: Flexible hours, great team environment, and the chance to make kids smile.
- Other info: Work in a dynamic setting with opportunities for personal growth and development.
- Why this job: Be the star of birthday celebrations and create unforgettable memories for children.
- Qualifications: Experience with kids, excellent communication skills, and a passion for customer service.
The predicted salary is between 45360 - 55440 £ per year.
General:
- To be committed to ensuring the safeguarding and welfare of all fans and visitors.
- To positively engage with fans to promote the charities activities and events.
- To provide an excellent customer service, to give a positive experience for our participants and stakeholders.
- Any other duties as reasonably assigned by the Operations Director in relation to this role from time to time.
Birthday Party Host:
- To lead/assist on the delivering our birthday party offer, including, but not exhaustive: first point-of-contact on the day, set up the party room, escort the birthday party through the day, organise party games, and facilitate party food/drink.
- To provide an excellent customer service, to give a memorable birthday party experience.
- Responsible for the administration associated with the birthday parties, including being the point-of-contact for enquiries.
- To always be approachable and represent Blackburn Rovers Community Trust in a professional manner regarding dress, presentation, personal hygiene, attitude, conduct and professionalism.
- To be able to work flexible and unsociable hours where the role of the job requires including some evenings, weekends and overnight stays.
- To contribute to a positive working and learning environment.
Hours per week: 4
About The Candidate
- Essential:
- Safeguarding best practices and experience of acting on this knowledge to protect young people.
- Ability to communicate effectively with all staff and customers.
- Willingness to assist other staff, including birthday parties, coaching and tournaments.
- Able to lift and move heavy objects safely.
- Able to work on your own initiative, possess good organisational skills and manage own workload.
- Good communication skills; written and verbal.
- Excellent customer service skills and phone manner.
- Ability to adapt to the needs of service users.
- The ability to work professionally as part of a team and as an individual.
- Ability to respect confidentiality at all times.
- Desirable:
- Experience working with children’s birthday parties.
- Experience working within a customer service sports environment.
- Experience of working with a charity and/or a professional football club community scheme.
- Level 1 or above Football Coaching award and/or other NGB equivalent.
- Minimum of four GCSEs includes English and Maths of a Grade C or above. (or equivalent)
- A valid UK driving licence.
- Experience of working within diverse communities.
About The Club
Blackburn Rovers Community Trust (BRCT) is the award-winning independent charitable arm of founding member of the EFL and the Premier League - Blackburn Rovers FC. Using the brand of Blackburn Rovers FC and the power of football and sport for positive social change, we are seeking to appoint a Birthday Party Host to provide a warm welcome to our birthday party guest, hosting fun football or multi-sport games, conducting mini ground tours, and serving party food - to overall create a positive birthday experience.
Birthday Party Host in Blackburn employer: EFL
Cardiff City Football Club is an exceptional employer that fosters a dynamic and inclusive work environment, dedicated to the long-term development of its staff and players alike. With a strong emphasis on professional growth, employees benefit from access to cutting-edge analysis tools and a collaborative culture that encourages innovation and excellence in performance analysis. Located in the vibrant city of Cardiff, the club offers unique opportunities to engage with a passionate community and contribute to the success of a storied football institution.
StudySmarter Expert Advice🤫
We think this is how you could land Birthday Party Host in Blackburn
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at EFL and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Birthday Party Host in Blackburn
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at EFL that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at EFL.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at EFL get a sense of who you are beyond your experience!
How to prepare for a job interview at EFL
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at EFL and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
