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- Tasks: Support investors and advisers while overseeing daily team operations.
- Company: Expanding London asset manager with a focus on client services.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity for career advancement in a supportive team.
- Why this job: Join a growing team and make a difference in investor relations.
- Qualifications: Experience in client services and strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
We are partnering with an expanding London asset manager who are increasing the size of their client services team. The role sits within their Investor Relations team and will focus on providing service and support to investors and their appointed financial advisers for all products and funds. The role will be to assist in the running of the team, ensuring smooth operation and adherence.
Responsibilities:
- Help oversee the team’s day-to-day responsibilities (e.g. applications and audits, phone cover, completion of daily tasks)
- Handle client complaints and escalations in line with FCA guidelines
- Quality check fund allotment and adviser fee
Senior Client Services Associate - Elliott James in London employer: eFinancialCareers
Contact Detail:
eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Associate - Elliott James in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and asset management sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Client Services Associate role.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you’d handle client complaints or oversee daily tasks. We suggest practising with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills! In interviews, be ready to share examples of how you’ve successfully managed escalations or improved team operations. We want to see how you can bring value to the Investor Relations team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Senior Client Services Associate - Elliott James in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Client Services Associate role. Highlight your experience in client services and any relevant skills that align with the responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Investor Relations team. Mention specific experiences that demonstrate your ability to handle client complaints and oversee daily operations.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and advisers, make sure to showcase your communication skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively resolved issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at eFinancialCareers
✨Know Your Stuff
Make sure you’re well-versed in the asset management industry, especially regarding investor relations. Brush up on FCA guidelines and be ready to discuss how you would handle client complaints or escalations.
✨Showcase Team Leadership Skills
Since the role involves overseeing day-to-day responsibilities, prepare examples of how you've successfully managed a team or project in the past. Highlight your ability to ensure smooth operations and adherence to processes.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult client complaint. Think through your approach and be ready to explain your thought process clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the company’s growth plans. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.