Senior Class Underwriter - Transport Logistics Lead in London

Work with Head of Marine:

• Take the lead for developing strategy, producing Business Plan and Underwriting the Transport Logistics (TL) account for Chaucer.
• Manage, mentor and develop the TL underwriting team.
• Lead TL team strategy, client and broker distribution plan ensuring Chaucer attains global TL leadership position.
• Ownership for all aspects of underwriting and management of the Transport Logistics (TL) class with specific responsibility for driving growth through geographically diverse distribution and product business mix.

Main duties:

• Set, have ownership of and manage, alongside Head of Marine, Chaucer's strategy for TL business.
• Develop long-term strategy for Chaucer's TL business across all business platforms and Chaucer hubs.
• Produce and present Business Plans for agreement by Underwriting management.
• Ensure the TL team underwrites in accordance with the Business Plans, Syndicate Guidelines & Compliance requirements.
• Continuous Assessment and development of TL class Pricing Models.
• Ensure compliance with and maintenance of Syndicate Systems.
• Ensure compliance with Lloyd's regulations and Byelaws.
• Peer Review of risks as allocated under the Peer Review selection criteria and responsibility matrix as set out in the Underwriting Manual.
• Monitor & ensure the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility.
• Maintain and develop relationships with Brokers to ensure good business flow of new and renewal business.
• Maintain and develop relationships with Customers to aid business understanding, risk retention and target new business, including travel as may be required.
• Maintain and develop market profile for Chaucer syndicate generally and TL class in particular.
• Monitor results of the portfolio on an ongoing basis, including liaison with Claims Department. Report accordingly, as and when required.
• Monitor TL Industry trends, including any loss trends.
• Liaise with overseas offices to co-ordinate strategy and maintain good inter-office communication.
• Monitor premium / pricing levels, aggregations and aggregation issues.
• Ensure any Facultative Reinsurance is purchased in accordance with Chaucer guidelines and in conjunction with the Head of Marine.
• Work with Head of Marine and Reinsurance Purchasing team on outwards Reinsurance programme, including meetings with Reinsurers and preparation of renewal submission(s).

Regulatory responsibilities:

• Manage the relationships with Customers, Agents and Service Providers:
• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction.
• Foster positive relationships with customers and attain an understanding of their needs.
• Ensure that customer complaints are promptly identified, recorded and referred as appropriate.
• Ensure that the principles of Treating Customers Fairly (TCF) are upheld by Agents and Service Providers.

Our requirements:

• Significant relevant marine experience and reasonable levels of underwriting experience.
• Experience of lead negotiating with brokers and liaising with clients.
• Understanding of actuarial rating process.
• Understanding of business planning process.

Technical skills:

• Microsoft Office: Word and Excel (Intermediate).

Education & Experience:

• 5 GCSE's English and Maths grade C or above (or equivalent).
• 3 'A' Level passes (or equivalent).
• Lloyds Introductory Test.

Strategic & Innovative Thinking:

• Translates organisational vision through effective goal setting and strategic planning. Able to think creatively and innovatively.

Commercial Awareness:

• Understanding of the way the business works and displays knowledge of the external marketplace, in order to drive the business forward.

Execution:

• Striving to build key relationships and showing ownership of targets; focusing on results.

Resilience & Adaptability:

• Demonstrates high personal resilience and ability to adapt to change.

ABOUT US:

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation). A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.