At a Glance
- Tasks: Provide hands-on technical support in a modern Microsoft environment.
- Company: Leading Financial Services firm with a dynamic work culture.
- Benefits: Competitive pay, hybrid work model, and opportunities for skill development.
- Other info: Fast-paced environment with potential for career advancement.
- Why this job: Join a team where you can make a real difference in user support.
- Qualifications: Experience in IT support, especially with Microsoft 365 and endpoint management.
The predicted salary is between 54000 - 66000 £ per year.
A leading Financial Services firm is looking for an Infrastructure Support Analyst to provide hands-on technical support across a modern Microsoft environment in their London office.
You’ll be responsible for first-line triage and resolution, supporting end users across hardware, software and Microsoft 365, while also getting hands-on with Entra ID, Intune, Azure Virtual Desktop (AVD) and endpoint management.
- Strong IT Support / Helpdesk experience within a Windows and Microsoft 365 environment
- Hands-on experience with M365 administration, including Exchange Online, Teams, SharePoint and OneDrive
- Experience with Entra ID, including user/group management, MFA and Conditional Access
- Strong Intune / endpoint management experience across Windows and iOS devices
- Experience supporting Azure Virtual Desktop (AVD) and troubleshooting user sessions
- Comfortable with hardware setup, imaging, endpoint builds and fault diagnosis
- Experience managing onboarding/offboarding and access provisioning
- Strong communication skills with the ability to support users at all levels
- Financial Services or other regulated environment experience is beneficial
If you’re an Infrastructure Support Analyst who enjoys working directly with users while getting hands-on across Microsoft infrastructure, we’d love to hear from you. Suitable candidates will be contacted within 24 hours.
Infrastructure Support Analyst - TWE47014 in London employer: eFinancialCareers
As a leading global asset manager based in London, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and the chance to work with cutting-edge AI tools that enhance their skills and productivity. Join us to be part of a team that not only drives success but also prioritises employee well-being and growth in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Support Analyst - TWE47014 in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what eFinancialCareers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges eFinancialCareers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at eFinancialCareers!
✨Direct Apply to eFinancialCareers
Let's not forget to apply directly through the eFinancialCareers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Support Analyst - TWE47014 in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at eFinancialCareers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at eFinancialCareers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at eFinancialCareers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
