Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the design and delivery of back-office automation strategies for operational excellence.
- Company: Dynamic financial services firm with a focus on innovation and collaboration.
- Benefits: Impactful work, growth opportunities, remote flexibility, and a supportive team environment.
- Why this job: Shape the future of operations while driving efficiency and compliance in a fast-paced setting.
- Qualifications: Experience in product ownership or operational automation, ideally in financial services.
- Other info: Join a lean team that values transparency, ownership, and problem-solving.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a Head of Product – Back Office Operations to lead the design and delivery of our back-office automation strategy. This role is pivotal in shaping a cost-efficient, compliant, and scalable operational foundation for our growth. You’ll be responsible for reducing manual work, embedding compliance by design, and building systems that enable operational excellence.
Working at the intersection of Product, Operations, and Technology, you’ll translate complex business requirements into a cohesive automation roadmap that strengthens every part of the firm’s operational backbone. You’ll also lead the cross-functional Ops Automation Guild, driving collaboration and alignment across the organisation.
What You’ll Do
- Own and deliver the end-to-end back-office automation strategy, focusing on scalability, compliance, and operational efficiency.
- Translate business requirements into a clear automation roadmap and measurable delivery milestones.
- Lead delivery of automation initiatives across core operational areas (e.g. CASS reconciliations, journals, workflow automation, CRM migrations).
- Embed compliance by design and ensure auditability and traceability are built into automated processes.
- Drive measurable reductions in manual work and operational errors through smart process redesign and data-led prioritisation.
- Build and lead a cross-functional Ops Automation Guild to foster collaboration and continuous improvement across teams.
What We’re Looking For
- Proven experience within product ownership or operational automation, ideally within financial services or investment operations.
- Deep understanding of back-office and middle-office processes in retail investment products or asset servicing.
- Strong delivery track record – able to define, own, and execute automation roadmaps end-to-end.
- Expertise in embedding compliance by design and integrating audit controls into product workflows.
- Skilled in data-driven decision-making, process mapping, and optimisation for scale.
- Confident influencing across teams and senior stakeholders, aligning Product, Operations, Compliance, and Tech.
Nice to Have
- Background in leading or contributing to automation guilds or design councils.
- Experience managing migrations from legacy systems (e.g. Django, CRM) to scalable automated frameworks.
How We Work
We’re a lean, fast-moving team that values clarity, ownership, and transparency. You’ll have the freedom to experiment, the responsibility to follow through, and the backing of a team that values clear thinking and open dialogue. We believe in solving problems at the root, not just treating the symptoms.
What We Offer
- Impact from day one: You’ll take on meaningful work from the start, tackling real challenges that drive the stability, efficiency, and growth of our business.
- Room to grow: As we scale, you’ll have opportunities to expand your responsibilities, influence how we work, and help shape our long-term direction.
- Transparent and open culture: We share decisions openly, keep communication channels clear, and encourage collaboration across every part of the business.
- Supportive, high-calibre team: Work alongside talented professionals who are experts in their fields – smart, driven, and generous with their knowledge.
- Remote first and flexible: Work in the way that best suits you. We focus on results, not rigid hours, and trust you to manage your time effectively.
Head of Product - Back Office Operations in London employer: eFinancialCareers
Contact Detail:
eFinancialCareers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product - Back Office Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in back-office operations or product management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in automation and operational efficiency. This will help you stand out during interviews and showcase your ability to deliver results.
✨Tip Number 3
Be ready to discuss your vision! When you get an interview, be prepared to talk about how you would approach the back-office automation strategy. Share your ideas on compliance by design and how you’d drive collaboration across teams.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Head of Product - Back Office Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in product ownership and operational automation. We want to see how your skills align with our back-office operations and automation strategy.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully delivered automation initiatives or improved processes. We love seeing measurable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at eFinancialCareers
✨Know Your Automation Strategy
Before the interview, make sure you have a solid understanding of back-office automation strategies. Be ready to discuss how you would approach creating a cohesive automation roadmap that aligns with the company's goals. This shows you’re not just familiar with the role but also proactive in thinking about its future.
✨Showcase Your Compliance Knowledge
Since embedding compliance by design is crucial for this role, prepare examples from your past experiences where you successfully integrated compliance into automated processes. Highlighting your ability to ensure auditability and traceability will demonstrate your fit for the position.
✨Demonstrate Cross-Functional Leadership
Be prepared to talk about your experience leading cross-functional teams or guilds. Share specific instances where you fostered collaboration between Product, Operations, and Technology. This will illustrate your capability to drive alignment across various departments, which is key for this role.
✨Data-Driven Decision Making
Brush up on your data analysis skills and be ready to discuss how you've used data to inform your decisions in previous roles. Provide examples of how you’ve mapped processes and optimised them for scale, as this will resonate well with the expectations of the hiring team.
